Senior Shuttle Bus Driver

About the role

Two Types Of Appointments Available
Budgeted Salary: $27.09/hourly
Schedule Information: Partial-Year Career (10 months) Full-time, FixedPercentage of Time: 100%, 40 Hours per Week
Limited (6 months w/possibility of extension) Part-time, FixedPercentage of Time: 40%, 16 Hours per Week

Responsibilities

• Drive/operate a 20 - 41+ passenger shuttle bus, 7-15 passenger van, and other vehicles as assigned.
• Operate vehicles in a safe manner, observing traffic regulations and maintaining assigned routes, headways and schedules while making passenger pick ups and drop offs at designated locations on campus.
• Maintain time points for all routes and schedules, running on time, traffic conditions permitting.
• Maintain accurate physical and/or digital driver logs, passenger counts, ride schedule and other records, as assigned and as required for compliance with all UC, State, & Federal Agencies.
• Communicate via two-way radio system following the Federal Communications Commission (FCC) rules and regulations governing radio frequency use.
• Operate hydraulic wheelchair lifts, ramps and securing systems on applicable shuttle buses and vans.
• Maintain a cooperative working relationship by exercising diplomacy, remaining calm under stressful situations.
• Interact in a professional and courteous manner with the campus community and the public.
• Complete a bus inspection prior to leaving for the assigned route. Record any discrepancies on the vehicle check out sheet, physical and/or digital, and notify the supervisor regarding any minor problems or safety hazards.
• Maintain interior and exterior cleanliness of vehicle assigned for shift.
• Fuel transit vehicles, following applicable safety procedures.
• Complete a post-trip checklist and secure vehicle.
• Comply with the UCSC TAPS Transit Crime Prevention, Reporting and Safety procedures; work cooperatively with Asst. Manager’s to ensure safety and cleaning standards are met.
• Attend all required safety and compliance training as scheduled by the department.
• Demonstrate to drivers-in-training at the operation of campus vehicles.
• Conduct transit surveys and data collection.
• Post transit materials.
• TAPS Base radio response for any radio communication between the shuttles and Campus Dispatch.
• Collect medical information from customers in a confidential manner and exercise discretion in handling confidential materials in relation to the Health Insurance Portability and Accountability Act of 1996 (HIPPA).
• Provide back-up administrative support to operations.
• Drive/operate disability lift equipped vans, as needed.

Qualifications

• Knowledge of where to go for information and ability to judge what information should be passed on to different levels of management.
• Knowledge of driving laws as specified in the California Vehicle Code.
• Experience with the safe operation of various passenger vehicles.
• Effective communication and interpersonal skills sufficient to maintain a cooperative working relationship with co-workers.
• Ability to maintain accurate, legible logs and records, both physical and/or digital.
• Ability to use two-way radio operations and/or cellular phone for communication purposes.
• Ability to strictly adhere to all posted speed limits, traffic laws, safety requirements and University parking requirements.
• Ability to learn and understand the campus schemes, routes, and bus stop locations.
• Ability to use mapping tools, such as Google Maps, for selecting event routing.
• Ability to interact in a professional, friendly, courteous manner with the public, interacting with persons of various backgrounds, including persons with disabilities, with different personalities under diverse situations.
• Ability to work independently and following through on assignments with minimal direction.
• Ability to prioritize assignments and organize work flows to meet deadlines, working with changes in workloads, assignments, customer service needs and interruptions, remaining calm under stressful situations.
• Ability to work near and around support and service animals in accordance with the UC Santa Cruz Service/Support Animal Policy.
• Ability to exercise discretion in handling confidential materials in relation to the Health Insurance Portability and Accountability Act of 1996 (HIPPA).
• Ability to speak in a clear concise manner sufficient to obtain needed information, explain policies and procedures, and provide instructions and directions to passengers politely, clearly and effectively.
• Ability to adhere to posted routes and schedules within designated time standards for each route.
• Ability to maintain excellent attendance and punctuality in order to meet specific deadlines.