Senior Shelter Compliance Officer

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José. The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY), or via email at CityCareers@sanjoseca.gov. About The Department The City of San José Housing Department is a leader in the production of affordable housing. Its mission is to strengthen and to revitalize our community through housing and community development programs. The Housing Department has an operating budget of approximately $119 million annually and 112 employees, the Department administers multiple local, state, and federal funds. The Housing Department is committed to creating and supporting a diverse work environment with a staff that values inclusion. Position Duties The City of San Jose's Housing Department is currently recruiting for one (1) Senior Shelter Compliance Officer (Senior Development Officer). The Senior Shelter Compliance Officer position is part of the Homeless Response Division and will be assigned a wide range of responsibilities. The position will oversee activities and programs within the Homeless Response Division, which focuses on the City's expansive response to homelessness. This includes managing programs offering individuals and households experiencing homelessness with street-based services, crisis response interventions, and housing-based solutions, as well as engaging the broader City community regarding homelessness and homeless encampments. Responsibilities included but are not limited to: Supervising Development Officers. Overseeing property management and maintenance for Housing Department-owned properties. Serving as the Housing Department's liaison to other City departments. Coordinating prevailing wage compliance for interim housing projects. Managing maintenance and rehabilitation of City-owned hotels, motels, interim housing sites, and emergency housing communitiesReviewing property conditions, prioritizing repair projects, and ensuring timely completion of maintenance work. Working with contractors, consultants, property managers, and City departments to address facility issues. Monitoring project budgets, schedules, and contract performance. Ensuring regulatory compliance with local, state, and federal housing requirements. Drafts memorandums, reports, and prepares presentation material for Department leadership. Develop and monitor program budgets. Track expenditures and funding sources. SALARY Salary range for this classification is $140,846.16 - $171,509.52 annually. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience. Minimum Qualifications Education and Experience Bachelor’s Degree from an accredited college or university in Planning, Housing, Geography, Economics, Business Administration, Public Administration, Political Science, Sociology or related field and five (5) years of increasingly responsible professional level, directly related work experience, including two (2) years of supervisory or development project lead experience. Acceptable Substitution Additional related experience may be substituted for the education requirement on a year-for-year basis. Required Licensing Possession of a valid State of California driver’s license is required. Other Qualifications The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise: Demonstrates knowledge of and experience with national best practices in providing participant-centered services for individuals and households experiencing homelessness, and experience with government programs transitioning homeless into permanent affordable housing. Collaboration: Develops networks and builds alliances; engages in cross-functional activities. Communication Skills: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts. Decision Making: Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Multi-Tasking: Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Political Skill: Intaking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. Supervision: Sets effective long and short-term goals based on a good understanding or management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an manner to maximize organizational and individual effectiveness. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Please also ensure to attach your resume while submitting your application. If you have questions about the duties of these positions, the selection or hiring processes, please contact Ellesia Janto at ellesia.janto@sanjoseca.gov. The application deadline is August 14th, 2026 at 11:59 PM. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please note that applications are currently not accepted through CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. AI and the Hiring Process We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process.