Senior Services Transit Aide I (SR-07)

About the role

This class differs from the Senior Services Transit Aide II in that the Senior Services Transit Aide I performs as a trainee and receives orientation in the principles, policies, and work processes of the Assisted Transportation Program.

Responsibilities

• Receives training and orientation in the driver routes and clients' localities, conditions, and needs;
• Contact all clients to confirm transportation reservations;
• Provides transportation assistance for elderly citizens;
• Communicates and interacts with clients and families in a positive and courteous manner;
• Ensures safety and care of client by providing physical support for elderly, carrying article(s) or package(s), opening door(s) from home to car to medical facilities, resource agencies, shopping and/or banking, etc.;
• Interprets and/or assists elderly in communicating and reinforces what has been said;
• Receives requests for services or requests for information regarding services available for the elderly in the community;
• Accurately recognizes and documents abnormal signs and symptoms of clients;
• Refers elderly to other agencies when need arises for health, educational, social, recreational, or commercial resources;
• Follows up with clients to ensure services received were appropriate;
• Canvasses assigned areas to locate and identify the elderly, especially the isolated, frail and vulnerable elderly;
• Captures services with other agencies and personnel in order to meet the needs and problems of the elderly;
• Performs other duties as required.

Requirements

• Training and Experience: A combination of education and experience substantially equivalent to graduation from high school and one (1) year of experience meeting and dealing with people, preferably with the elderly.
• Licenses: Possession of a valid motor vehicle driver's license (equivalent to State of Hawaii Type 3).

Qualifications

• Knowledge of: the characteristics and needs of the elderly and target group individuals; pertinent functions of County, State, and Federal agencies; basic localities of Maui County; community resources and their utilization; interviewing techniques; public relations; basic skills in reading, writing, and speaking; basic first aid skills.
• Ability to: communicate with clients; relate well to people of all ethnic and socio-economic groups; establish and maintain effective relationships with program participants and others; understand and explain written materials.

Skills

None specified.

Benefits

Temporary Positions Employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. Once you become a member of the civil service, you become eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions.

Pay

Appointment may be made at any rate within the salary range from SR-07C ($3,201) to SR-07E ($3,470) per month.

Schedule

Not specified.

Pre-Employment/Post-Offer Drug Screening Test

All applicants, who will enter a safety sensitive position or certain designated categories that the Personnel Services Director has established or who are required by law to be drug tested must pass a pre-employment/post-offer drug screening test as a condition of employment. There is no retesting or re-evaluation process. Cost for the drug screening test shall be borne by the County of Maui.

Equal Opportunity Employer

The County of Maui does not discriminate on the basis of race, sex, sexual orientation, age, religion, color, ancestry, national origin, disability, marital status, pregnancy, arrest and court record, assignment of child support, national guard participation or any other basis covered by state or federal laws governing non-discrimination

Contact Information

APPLICATIONS MAY BE FILED ONLINE AT: https://www.governmentjobs.com/careers/Maui

If you have never applied for a job using the NEOGOV system, you must create an account. You will need a username, password, and working email address to create your account. Your detailed work history is required on the application. A resume submitted in lieu of an application will not be sufficient. Furthermore, "See resume" is NOT an acceptable response under the "Work Experience" section. An application containing this response may be deemed incomplete. Applications may be rejected if they are incomplete.

RECRUITMENT IS ADMINISTERED IN THE COUNTY OF MAUI ONLY

The above recruitment is being administered on an open-competitive basis to establish an eligible list which shall be effective for not more than one year unless extended by the Director of Personnel Services.

AN EQUAL OPPORTUNITY EMPLOYER

The County of Maui does not discriminate on the basis of race, sex, sexual orientation, age, religion, color, ancestry, national origin, disability, marital status, pregnancy, arrest and court record, assignment of child support, national guard participation or any other basis covered by state or federal laws governing non-discrimination

Pre-Employment/Post-Offer Drug Screening Test: All applicants, who will enter a safety sensitive position or certain designated categories that the Personnel Services Director has established or who are required by law to be drug tested must pass a pre-employment/post-offer drug screening test as a condition of employment. There is no retesting or re-evaluation process. Cost for the drug screening test shall be borne by the County of Maui.

Personnel Services Email: personnel.services@mauicounty.gov

CLICK HERE for County Of Maui Benefits

01

Do you have a high school diploma or GED equivalent?

02

Do you have one (1) year of experience meeting and dealing with people, preferably with the elderly?

03

Note: Please include related work experience on your application. "See resume" is not acceptable.