Senior Services Case Manager
Pay rate will be $17.00 per hour
About the role
Join our dedicated team as a Case Manager, where you'll play a vital role in delivering life-enhancing services under the Older Americans Act (OAA). As a Case Manager, you'll coordinate and monitor individualized care plans that support older adults in maintaining their independence and quality of life. You'll work closely with clients, caregivers, families, and community partners to ensure services such as caregiving, homemaker, and chore assistance are delivered effectively and compassionately.
Responsibilities
- Maintain accurate client records and service authorizations in compliance with OAA and agency standards
- Conduct client intakes and assessments to determine eligibility and service needs
- Develop and manage person-centered care plans in collaboration with clients and stakeholders
- Facilitate annual support plan meetings and regular case reviews
- Monitor service delivery and client outcomes to ensure quality and satisfaction
- Participate in interdisciplinary team meetings, outreach events, and community presentations
- Support quality assurance efforts and prepare for audits and regulatory reviews
- Advocate for clients and promote awareness of OAA services in the community
Requirements
- Bachelor's degree in Social Work, Psychology, Human Services, Nursing, or related field (or equivalent experience)
- 1–3 years of relevant experience in case management or elder services
- Strong knowledge of community-based resources for older adults and caregivers
- Excellent communication, problem-solving, and organizational skills
- Proficiency in Microsoft Office, Adobe Acrobat, and internet tools
- Must meet driver qualifications (minimum age 21, valid license, clean driving record)
Benefits
- Live and on-demand professional development
- Medical, dental, and vision coverage
- Paid holidays, vacation, sick, and personal time
- Employee Assistance Program
- Supplemental insurance options
- 403B retirement savings plan
- Easterseals Cares Wellness program
- Genuine work-life balance
Schedule
Full-Time position working 40 hours per week, Monday through Friday, 8:00 am to 5:00 pm
Why Join Us?
- Make a meaningful impact in the lives of older adults
- Be part of a collaborative, mission-driven team
- Opportunities for professional development and training
- Represent a respected organization in the aging services network
Easterseals Florida has been rated a Great Place to Work (2020 – 2025) by our employees! We provide services daily that are leading the way to 100% equity, inclusion and access for people living with disabilities, families and communities. Working at Easterseals is more than just a job - it's an opportunity to be part of something bigger!