Senior ServiceNow Discovery Developer

About the role

CGI is seeking a Senior ServiceNow Discovery Developer to support the implementation, configuration, and ongoing optimization of ServiceNow Discovery within a cloud focused enterprise environment. This role will be responsible for improving visibility into infrastructure assets, supporting CMDB accuracy, and helping ensure reliable discovery of on premises and cloud resources.

Responsibilities

• Improving visibility into infrastructure assets
• Sustaining CMDB accuracy
• Ensuring reliable discovery of on premises and cloud resources
• Partnering with 15 of the top 20 banks globally, with top 10 banking clients having worked with us for an average of 26 years

Requirements

• Strong hands on experience implementing, configuring, and supporting ServiceNow Discovery
• Deep understanding of MID Servers, Discovery Patterns, Sensors, probes, and related discovery components
• Experience with Identification and Reconciliation Engine, CMDB relationships, and CMDB health management
• Solid understanding of cloud infrastructure, networking concepts, credentials, firewalls, and infrastructure integrations
• Working knowledge of Python scripting for automation, troubleshooting, and tooling support
• Experience troubleshooting Discovery performance issues, credential failures, and incomplete or inaccurate scan results
• Familiarity with AWS services and AWS heavy enterprise environments
• Comfortable using AI assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants
• Strong problem solving skills and the ability to work with infrastructure, cloud, and platform teams to resolve discovery gaps
• ServiceNow Discovery certification is required

Qualifications

• 5+ years of relevant experience
• Strong hands on experience implementing, configuring, and supporting ServiceNow Discovery
• Deep understanding of MID Servers, Discovery Patterns, Sensors, probes, and related discovery components
• Experience with Identification and Reconciliation Engine, CMDB relationships, and CMDB health management
• Solid understanding of cloud infrastructure, networking concepts, credentials, firewalls, and infrastructure integrations
• Working knowledge of Python scripting for automation, troubleshooting, and tooling support
• Experience troubleshooting Discovery performance issues, credential failures, and incomplete or inaccurate scan results
• Familiarity with AWS services and AWS heavy enterprise environments
• Comfortable using AI assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants
• Strong problem solving skills and the ability to work with infrastructure, cloud, and platform teams to resolve discovery gaps
• ServiceNow Discovery certification is required

Desired Skills

• AWS experience preferred; AWS certifications are not explicitly required

Education

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred

Other Information

To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current range for this role in the U.S. is $97,300.00 - $138,600.00.

Congressional Information Systems, Inc. (CIS), a wholly owned subsidiary of CGI Group Inc. (NASDAQ: CGII), is a leading provider of IT and business consulting services to the U.S. Congress and its agencies. CIS is a separate entity from CGI Group Inc. and its subsidiaries and does not employ or control the activities of CGI Group Inc. or its subsidiaries.