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Senior ServiceNow Developer (CMDB)

Capgemini Government Solutions · McLean, VA · 2 days ago
Full-time

About the role

Capgemini Government Solutions (CGS) LLC is seeking a highly motivated and experienced mid-senior level ServiceNow Developer to support our government clients. The successful candidate will lead the design, development, and implementation of the ServiceNow solution, ensuring seamless integration with our collaborators.

Job Responsibilities

  • Design, develop, and enhance ServiceNow applications and platform capabilities.
  • Build and maintain integrations using REST/SOAP APIs, Integration Hub, and external systems.
  • Configure and support ITSM, ITOM, CMDB, and SPM solutions.
  • Troubleshoot production issues, perform root-cause analysis, and resolve defects.
  • Support Discovery, Service Mapping, and cloud integrations across AWS and Azure environments.
  • Participate in Agile teams, contributing to sprint delivery, peer reviews, and technical documentation.
  • Support testing, deployment, CI/CD, and release management activities.

Required Qualifications

  • U.S. Citizenship is required.
  • Ability to obtain and maintain a Secret Government Security Clearance.
  • Associate degree or equivalent experience.
  • 5+ years of experience with the ServiceNow platform.
  • Proficiency in JavaScript, Glide scripting, React, HTML, CSS, and AJAX.
  • Hands-on experience with CMDB.
  • Experience with ITSM modules and Agile development environments.
  • Understanding of database concepts, including SQL.
  • ServiceNow Certified System Administrator required.
  • Must be able to report to an onsite client location in Washington, DC in a hybrid capacity or have the ability to travel for required meetings.

Desired Qualifications

  • An active Secret Government Security Clearance.
  • Strong communication and team building skills.
  • ServiceNow Certified Application Developer (Preferred).
  • ServiceNow Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM) (Preferred)).
  • Able to work collaboratively with cross-functional teams.
  • High level of attention to detail and excellent problem-solving skills.
  • Demonstrated focus on providing exceptional customer service and adaptability to handle shifting demands.
  • Willingness to continuously learn and stay updated with the latest ServiceNow features and industry trends.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

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