Senior ServiceNow Developer

Responsibilities

• Aid in implementing new ServiceNow modules and platform capabilities aligned with enterprise strategic priorities, ensuring appropriate stakeholder engagement and operational integration.
• Mature and enhance functionality across previously implemented ServiceNow modules, driving improved workflow automation, data quality, operational transparency, and user experience.
• Foster platform-wide interoperability through integrations with FAA systems and data repositories, promoting a unified system-of-record across AIT and enterprise stakeholders.
• Apply Agile Software Development Life Cycle (SDLC) methodologies to lead the integration of ServiceNow with other enterprise systems, ensuring seamless data flow and interoperability between various tools and platforms.
• Collaborate with stakeholders to gather requirements and design integration solutions that align FAA’s digital governance and enterprise architecture frameworks.
• Implement ServiceNow enhancements and integrations, leveraging best practices to ensure iterative delivery, continuous improvement, and alignment with evolving mission and operational priorities.
• Assist in promoting FAA business process reengineering and standardization to maximize the business value derived from integrated ServiceNow solutions.
• Aid in providing all required documentation, process guides, governance artifacts, knowledge transition artifacts and training materials to support enterprise-scale operations and adoption.

Qualifications

• Bachelor’s Degree in Information Technology and seven to nine years of relevant experience.
• Proven experience with integrating ServiceNow with enterprise systems.
• The ability to obtain and hold a Public Trust Clearance is essential, citizenship or green card with 3 years of residency.
• Strong preference for individuals with ServiceNow certifications, including Certified System Administrator (CSA) and Certified Application Developer (CAD).
• Proven experience with Scrum/Agile methodologies.
• Familiarity with supporting FedRAMP-authorized software is a plus.

Desired Skills And Experience

• Results-Driven: Demonstrates a commitment to achieving integration goals delivering superior results with minimal oversight.
• Entrepreneurial Spirit: Embraces integration challenges with creativity and resourcefulness, continuously striving for excellence and innovation.
• Highly Motivated: Brings energy and enthusiasm to their work, setting ambitious goals and pushing boundaries to achieve them.

Pay

Target salary range $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.