Senior ServiceNow Developer

About the role

As a Senior ServiceNow Developer, you will be an integral part of the IT Service Management department supporting various teams involved in infrastructure and capacity management. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive approach to technology solutions.

Responsibilities

• Design, develop, and maintain custom applications, workflows, and integrations within ServiceNow to support Capacity Management processes.
• Configure and customize ServiceNow modules including ITSM, CMDB, Service Mapping, Performance Analytics, Discovery, and Reporting.
• Create capacity dashboards, KPIs, and forecasting reports for various infrastructure resources.
• Integrate ServiceNow with monitoring and observability tools such as SolarWinds, Dynatrace, and Splunk.
• Automate data collection, trend analysis, threshold alerts, and capacity planning workflows to enhance operational efficiency.

Requirements

• 5+ years of ServiceNow development experience with a strong technical background.
• Proficiency in JavaScript, Glide API, REST/SOAP APIs, and SQL data analysis.
• Experience developing custom ServiceNow applications and portals.
• Knowledge of ITIL Capacity Management processes and infrastructure performance monitoring.
• Familiarity with Agile/Scrum methodologies and hybrid cloud environments (AWS, Azure).

Benefits

• Opportunity to work on innovative projects supporting enterprise infrastructure.
• Collaborate with a diverse and talented team committed to professional growth.
• Engage in a role that encourages continuous learning and skill development.
• Be part of an organization that values inclusion, ethics, and responsible business practices.
• Competitive hourly rate aligned with your expertise and experience.
• Upon completion of waiting period, consultants are eligible for: Medical and Prescription Drug Plans, Dental Plan, Vision Plan, Health Savings Account, Health Flexible Spending Account, Dependent Care Flexible Spending Account, Supplemental Life Insurance, Short Term and Long Term Disability Insurance, Business Travel Insurance, 401(k) with match.
• Weekly Pay

Location: Onsite at 210 Hudson St, Jersey City, NJ 07311; 4050 W. Boy Scout Boulevard, Tampa, FL 33607; or 410 North Scottsdale Road, Tempe, AZ 85288. Locals who are ready to work on W2 are highly preferred. OPT/L2/H4 EADs/GC EADs are also acceptable as long as they are ready to work on Experis Payroll.