Senior ServiceNow Developer

Kearney & Company provides financial services exclusively to the Government, including auditing, consulting, and technology services. Our commitment to dedication and trust has led to recognition as one of the leading accounting firms in the country. Based on employee feedback, we are consistently rated a Best Place to Work, offering a flexible, collaborative, and open-minded work environment.

About the role

This role will support, maintain, and enhance a highly customized ServiceNow environment, including multiple custom applications. You will work directly with client stakeholders to understand business needs and translate them into technical solutions within ServiceNow.

Responsibilities

• Independently assess and understand the client’s existing ServiceNow platform, including custom applications, data models, workflows, business logic, integrations, security configurations, and existing customizations.
• Analyze existing custom applications to understand design, implementation, dependencies, and determine the appropriate approach for enhancements or modifications.
• Translate business needs into effective technical solutions within ServiceNow, balancing immediate requirements with best practices for maintainability, scalability, security, and upgradeability.
• Design, develop, configure, and implement enhancements to custom ServiceNow applications and platform functionality.
• Develop and modify ServiceNow components, including custom tables, data models, Script Includes, Business Rules, Client Scripts, UI Policies, ACLs, Flow Designer flows, notifications, forms, and related application functionality.
• Troubleshoot complex issues across custom applications and platform functionality, perform root-cause analysis, and implement solutions with limited oversight.
• Develop and maintain integrations between ServiceNow and other enterprise systems.
• Test and validate application and platform changes, assess downstream impacts, and support deployment across development, test, and production environments.
• Maintain technical documentation for custom applications, configurations, integrations, dependencies, and implemented solutions.
• Proactively identify opportunities to improve existing custom applications, simplify configurations, reduce technical debt, and enhance platform performance and maintainability.
• Collaborate with client and project team members while independently managing assigned development activities from requirements analysis through implementation.

Requirements

• ServiceNow Certified Application Developer (CAD) certification.
• Minimum 4 years of hands-on ServiceNow development experience, including development and support of custom applications.
• Bachelor's degree.
• Demonstrated experience assessing and modifying existing custom ServiceNow applications, including understanding unfamiliar data models, business logic, workflows, security configurations, and integrations.
• Strong experience with server-side and client-side ServiceNow development using JavaScript.
• Experience designing and modifying custom tables, relationships, forms, business rules, Script Includes, Client Scripts, UI Policies, ACLs, and Flow Designer/workflow functionality.
• Ability to independently analyze an existing ServiceNow implementation, determine how custom functionality has been designed, and safely implement enhancements or changes.
• Ability to obtain and maintain an Agency Suitability clearance (requires US Citizenship).

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA) certification.
• Experience with App Engine and ServiceNow's application development capabilities.
• Experience inheriting and supporting ServiceNow environments with significant customization or technical debt.
• Experience developing or maintaining custom integrations with external systems.
• Experience in a consulting environment and/or supporting federal clients.
• Experience with additional programming and scripting languages, particularly Python, for data processing, automation, or system integration.
• Experience developing scripts or automation for data extraction, transformation, validation, analysis, or system-to-system data exchange.
• Familiarity with technologies such as SQL, PowerShell, or other scripting/programming languages that complement ServiceNow development.

Pay

The expected salary range for this position is between $77,000 and $125,000. This range represents base pay only and does not include overtime, company contributions toward benefits, or bonuses. Actual compensation will be determined based on experience, education, work location, clearance level, and other factors permitted by law. This position is eligible for bonuses when applicable.

Benefits

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• 401(k) Retirement Plan and 529 Education Savings Plan.
• Flexible Spending & Health Savings Account.
• Accident, Critical Illness, and Hospital Indemnity Insurances.
• Legal Insurance and Pet Insurance.
• Employee Assistance Program, fitness, and wellness benefits.
• Paid holidays, vacation, and sick time.