Senior ServiceNow CMDB Engineer

About the role

LightFeather is seeking a ServiceNow Developer to support a growing federal program. This position offers the opportunity to design, build, and optimize ServiceNow solutions across the CMDB, ITSM, Service Catalog, and custom applications, and to work directly with stakeholders to translate business needs into scalable technical solutions. The ideal candidate is a strong, well-rounded ServiceNow developer who is passionate about the platform and thrives in a fast-paced, client-facing setting. Location: Hybrid in Washington, D.C. 20036. Job Type: Full-time. Salary: $180,000–$200,000 annually, based on experience level. Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements. Top Secret clearance is required. Candidates holding an active Secret clearance are encouraged to apply, and LightFeather sponsors an upgrade to Top Secret for the right candidate. At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

Responsibilities

• Design, develop, test, and deploy ServiceNow configurations, custom applications, and automated workflows
• Implement the CMDB, including CI class and data model design aligned to the Common Service Data Model (CSDM), Discovery configuration, and identification and reconciliation rules
• Establish and maintain CMDB health, data quality, and governance practices
• Build advanced Service Catalog items, including catalog client scripts, UI policies, and Flow Designer automations
• Support ongoing improvements and optimization of core ITSM modules (Incident, Problem, Change, Request, Knowledge Management)
• Design and implement integrations with third-party systems using REST/SOAP web services and IntegrationHub
• Participate in client calls and technical design discussions, translating business requirements into clear, actionable solutions
• Execute unit, integration, and regression testing to ensure high-quality, zero-defect deployments
• Maintain update sets, release documentation, and technical design records
• Identify risks, dependencies, and design gaps early in the development lifecycle

Required Qualifications

• Active Secret or higher clearance
• 5+ years of hands-on experience developing and configuring on the ServiceNow platform
• Experience