Senior Security Officer

Regions Hospital is seeking a Senior Security Officer to perform advanced security duties while serving as a primary Field Training Officer (FTO), mobile patrol responder, or other specialized roles. This position provides leadership during high-risk incidents, mentors staff, and ensures consistent application of policies and professional standards.

About Us

At HealthPartners, we believe in the power of good—good deeds and good people working together. As a nonprofit, integrated health care organization, we provide health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals and conducting innovative research to improve lives. We foster an inclusive workplace, advance health equity, and partner with the community as advocates for change.

Responsibilities

• Patrol, Facility Security & Operational Support (40%)
  • Performs all duties of a Security Officer at an advanced level.
  • Conducts regular patrols, hazard assessments, and security system monitoring.
  • Builds strong relationships with staff and patients to identify safety concerns.
• Field Training & Staff Development (20%) – Primary FTO Role
  • Serves as the primary Field Training Officer for new and existing Security Officers.
  • Provides hands-on instruction in patrol, communication, safety, and emergency response.
  • Teaches report writing, documentation standards, and professional conduct.
  • Evaluates trainee performance, maintains training records, and communicates progress to leadership.
  • Supports curriculum development and training delivery at the New Security Officer Training Academy.
  • Reinforces expectations, policies, and best practices through daily coaching.
• Travel Time (20%) – Primary Mobile Patrol Role
  • Travels between multiple assigned sites during a shift using a HealthPartners vehicle to provide mobile patrol, incident response, and security standby coverage.
  • Manages time and routing effectively to maintain responsiveness across a geographically distributed service area.
  • Remains available to support urgent or emerging security needs at various locations as operational demands require.
• Emergency & Threat Response Leadership (20%)
  • Leads responses to alarms, safety incidents, and high-risk events.
  • Coordinates team-based interventions and ensures appropriate use of force decision-making.
  • Conducts structured debriefings following incidents.
  • Responds to patient restraint situations and behavioral health events.
  • Provides on-scene leadership until relieved by a Supervisor or higher authority.
• Documentation, Reporting & Policy Enforcement (20%)
  • Investigates theft, assault, and safety allegations.
  • Completes detailed incident reports and ensures documentation accuracy.
  • Reviews reports submitted by Officers and provides coaching as needed.
  • Enforces criminal and administrative violations, including citations, trespass paperwork, and citizen arrests.

Note: Job duty percentages reflect normal averages over time and are subject to daily variances. Quality and efficiency standards should never be compromised.

Requirements

• Education, Experience, or Equivalent Combination
  • High School Diploma or equivalent AND at least one (1) year of experience working in HealthPartners Security, OR
  • A two-year degree in a relevant field, OR
  • A relevant certification, OR
  • Equivalent experience in healthcare security, public safety, or emergency response.
• Licensure / Registration / Certification
  • Valid, unrestricted driver’s license.
  • IAHSS Basic Certification (or ability to obtain within 90 days of hire).

Skills

• Demonstrated leadership and mentoring ability.
• Strong written and verbal communication skills.
• Ability to make sound decisions in high-stress and emergent situations.
• Advanced de-escalation and use-of-force decision-making skills.
• Ability to train, coach, and evaluate Security Officers.
• Proficiency with Microsoft Office and electronic reporting systems.

Preferred Qualifications

• Experience as a Field Training Officer, mobile Security resource, or other specialized role.
• Knowledge of Joint Commission and Environment of Care standards.

Organizational Expectations

• Complies with safety instructions, observes safe work practices, and promotes a safe work environment.
• Maintains regular and timely attendance.
• Protects confidentiality.
• Demonstrates participation in and support of the organization’s Corporate Integrity Program, including compliance-related education and training.
• Timely completion of all mandatory education and organizational requirements (e.g., licensure/certification, Employee Health and Wellness requirements, annual training).
• Upholds HealthPartners’ values: Excellence, Compassion, Partnership, and Integrity.

Benefits

As a HealthPartners colleague, we offer a comprehensive range of benefits to support your total health, including:

• Health, dental, and vision coverage.
• Paid time off and holidays.
• Retirement planning and savings options.
• Continuous learning and professional development opportunities.
• Support for work-life balance and overall well-being (physical, mental, emotional, and financial).