Senior Security Engineer, Blue Team

About Us

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever.

As a Senior Security Engineer on the Blue Team at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day—with a supportive community behind you the whole way.

What We’re Looking For

We are seeking a motivated Blue Team Security Engineer who is looking to help build our security program while growing their own security skill set. You will be on the front line of security, assessing third parties, building security tools, and executing incident response efforts. We are looking for an engineer with good attention to detail, the ability to learn quickly, and a get-things-done attitude with eagerness to build something awesome!

Responsibilities

• Conduct security risk assessments of third parties, evaluating overall maturity, and mapping data flows to assess supplier security risks.
• Build security tooling and automation, contributing to the development of internal applications and scripts.
• Execute incident response efforts by identifying, investigating, and remediating security incidents.
• Enhance endpoint security by safeguarding organizational endpoints, focusing on device security through EDR (Endpoint Detection and Response), application control, and threat detection.
• Delve into the organization’s use of AWS, collaborating with DevOps to identify and mitigate security vulnerabilities.

What You Will NOT Do

• Worry about "runway," "cash left," or "how much time we have until the next round"—we’re fully backed and funded.
• Be confined to your "job"—you’ll get involved in product, marketing, business strategy, and almost everything we do.
• Be bogged down by office politics, ego, or bad attitude—only positive, pleasure-to-work-with people are allowed here.
• Get yourself burned out—we work hard but believe in maintaining a sustainable work/life balance.

Work Arrangement

Yes, this is a remote role. We operate on PST and welcome candidates in any time zone. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered, and reasonable accommodations are made for those under unique circumstances who cannot travel.

Requirements

• 5+ years of experience as a Security Engineer.
• Experience performing security assessments on third-party vendors and applications.
• Experience coding (Rust preferable, Python, PHP).
• Experience with macOS and AWS.
• Experience in incident response activities.
• Ability to explain technical concepts to non-technical audiences.
• Knowledge of SQL.

Nice to Have

• Proficiency in database structures and query crafting for security investigations.
• Experience in Identity and Access Management, especially Okta.
• Experience with Crowdstrike Falcon.

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company.
• Competitive compensation.
• Holistic perks program (including free therapy, employee wellness, and more).
• Excellent health, dental, and vision coverage.
• 401k benefits with employer matching contribution.
• The chance to build something that changes lives—and that people love.
• Any piece of hardware or software that will make you happy and productive.
• An awesome community of co-workers.

Pay

The base salary range for this position is $130,000 - $185,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed above (subject to eligibility requirements). Total compensation is based on several factors—including, but not limited to, type of position, location, education level, work experience, and certifications.