Jobs · Engineering · Arizona

Senior Scrum Master

Western Alliance Bank · Phoenix, AZ · 2 wk ago
EngineeringFull-time

Responsibilities

  • Leading Agile teams in the successful delivery of IT projects by facilitating Scrum ceremonies, removing impediments, and fostering a collaborative team environment.
  • Acting as a servant leader to ensure the team follows Agile principles, maintains focus on delivering high-value outcomes, and continuously improves processes.
  • Utilizing excellent collaboration and communication skills to resolve, escalate, or eliminate impediments to focus on building high-performing teams across technology towers.
  • Guiding and coaching Agile teams on Scrum practices and principles to enhance team performance.
  • Facilitating Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
  • Supporting the Product Owner in managing the product backlog and ensuring clarity of requirements.
  • Removing impediments and blockers that hinder team progress.
  • Promoting a culture of accountability, collaboration, and continuous improvement within the team.
  • Shielding the team from external distractions to maintain focus on sprint goals.
  • Communicating project progress, risks, and dependencies to stakeholders and leadership.
  • Aligning team deliverables with organizational goals and priorities.
  • Facilitating collaboration between teams in multi-team environments.
  • Monitoring team performance using Agile metrics such as velocity, burn-down charts, and cycle time.
  • Identifying and implementing process improvements to enhance team efficiency and product delivery.
  • Utilizing Agile tools (e.g., Azure DevOps) to manage sprint progress and team workflows.
  • Ensuring documentation of sprint activities, including lessons learned and retrospective action items.
  • Executing some project management activities such as financial management and sprint reporting.

Requirements

  • 8+ years of related experience as a Scrum Master, Project Management, or similar field.
  • Bachelor's degree in a related field required.
  • Previous leadership experience preferred; particularly in leading and mentoring Agile teams.
  • Entry-level knowledge of general Financial Services or Banking is preferred.
  • Entry-level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Advanced experience working as an IT Scrum Master utilizing strong organizational and interpersonal skills, and demonstrating the ability to build relationships with team members, stakeholders, and external partners.
  • Intermediate experience in successful project delivery using Agile methodologies, plus experience with Agile project management tools (e.g., Azure DevOps, Workfront).
  • Familiarity with IT systems, system development life cycle (SDLC), and DevOps practices.
  • Advanced speaking and writing communication skills.
  • Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification required.
  • SAFe Scrum Master (SSM) or advanced Agile certifications required.
  • Project Management Professional Certification, Azure Administrator Associate, Azure Fundamentals, or Certificate of Cloud Security Knowledge preferred.
  • Occasional travel required.

Benefits

  • Competitive salaries
  • Ownership stake in the company

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