Senior Scheduling Coordinator

Job Duties

• Gathers clinical information to ensure appropriate scheduling of screening and diagnostic test procedures and/or physician appointments.
• Collaborates with patients, physician, office staff and/or ancillary department as necessary to coordinate schedules.
• Communicates and dispenses instructions and explains necessary preps to patients or their designees in understandable terms.
• Identifies opportunities for improvement and works with management team to implement changes.
• Serves as a resource for Patient Access staff, physicians, departments and referring offices.
• Verifies and updates patient demographic information.

Minimum Qualifications

• High School Diploma/GED
• 1 year scheduling experience within the Patient Access Center or Proficient in all basic scheduling procedures (e.g. DEXA, Echo, etc.) and has been trained on one or more complex diagnostic tests (e.g. IR, MRI) or experience scheduling physician appointments across multiple regions (Pocono, Lehigh Valley, Hazleton).

Physical Demands

• Lift and carry 25 lbs.
• Frequent sitting/standing
• Frequent keyboard use
• May be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.