Senior Scheduler( Full-Time, Days)

About the role

As a Senior Scheduler, your exceptional organization and management skills are key to successful coordination of scheduling and maintenance of services throughout the system. This full‑time position is located in the Joseph C. Wilson Multicultural Medical Building, Gastroenterology department.

Responsibilities

• Manage incoming calls, greet customers, take messages as necessary; sort and distribute incoming mail; review patient letters for accuracy and assure outgoing mail is ready for the mailroom; communicate any problems related to scheduling practices; answer phone and assure calls are forwarded to answering machine or alternate phone numbers
• Coordinate surgical scheduling for multiple physicians, i.e. pre-admission history and physicals, diagnostic procedures, in-house procedures etc.; train others on scheduling
• Schedule timely and efficient transportation for patients to a skilled nursing facility, rehabilitation facility, or to their home address as needed
• Coordinate and maintain the scheduling requirements of the Interpreter Services Department Interpreters, vendors and all Rochester Regional Health patient Education

Requirements

• Three (3) or more years of relevant healthcare experience required
• In lieu of degree, an equivalent combination of education and experience will be considered
• Physical requirements: sedentary role with prolonged sitting (67–100% of workday), lifting under 10 lbs, fine motor skills for computer work, writing, telephone use; clear visual and auditory ability; high cognitive and emotional demands due to extended concentration, frequent interruptions, independent decision‑making, information processing; occasional contact with infectious agents; may require flexible hours, TB screening, or valid driver’s license.

Skills

• Strong analytical, computer, organizational, customer service and communication skills
• Knowledge of IDX and CCS is beneficial for transportation departments

Pay

$18.00 - $21.00 per hour (base pay range for full‑time applicant)

Schedule

Full‑time, 7:30 am – 4:30 pm