Jobs · Business Development · New York

Senior SBA Relationship Manager

Carver Federal Savings Bank · New York, NY · 1 mo ago
Business DevelopmentFull-time

Key Responsibilities

  • Develop and execute strategies to grow the Bank's SBA lending portfolio through new business development and relationship management.
  • Originate, structure, negotiate, and close SBA 7(a), SBA 504, and other government-guaranteed loan products.
  • Develop and maintain a strong referral network consisting of business owners, accountants, attorneys, brokers, and community organizations.
  • Achieve established production, portfolio growth, and profitability objectives.

SBA Lending Oversight & Compliance

  • Serve as the Bank's primary SBA lending resource and provide guidance on SBA eligibility requirements, loan structuring, and Standard Operating Procedures (SOPs).
  • Ensure SBA lending activities comply with all applicable SBA regulations, Bank policies, and regulatory requirements.
  • Partner with Credit Administration to structure sound credit solutions that appropriately balance risk and business opportunity.
  • Aid in SBA audits, examinations, guaranty reviews, and quality assurance initiatives.
  • Maintain awareness of changes to SBA regulations and disseminate updates and best practices within the organization.

Relationship Management

  • Build and maintain strong client relationships through proactive communication and exceptional service.
  • Manage client relationships throughout the lending process from prospecting through closing and ongoing portfolio management.
  • Represent the Bank at community events, industry organizations, and networking functions to promote SBA lending initiatives.
  • Develop long-term relationships that generate repeat business and referral opportunities.

Collaboration & Risk Management

  • Partner with Credit Administration, Loan Operations, Compliance, Legal, and other business units to facilitate efficient loan approvals and closings.
  • Maintain oversight of portfolio quality and identify potential credit concerns.
  • Recommend strategies to improve operational efficiency and enhance the SBA lending process.
  • Provide guidance and mentorship to commercial lenders and internal partners regarding SBA lending products and processes.

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