Senior SBA Relationship Manager
Carver Federal Savings Bank · New York, NY · 1 mo ago
Business DevelopmentFull-time
Key Responsibilities
- Develop and execute strategies to grow the Bank's SBA lending portfolio through new business development and relationship management.
- Originate, structure, negotiate, and close SBA 7(a), SBA 504, and other government-guaranteed loan products.
- Develop and maintain a strong referral network consisting of business owners, accountants, attorneys, brokers, and community organizations.
- Achieve established production, portfolio growth, and profitability objectives.
SBA Lending Oversight & Compliance
- Serve as the Bank's primary SBA lending resource and provide guidance on SBA eligibility requirements, loan structuring, and Standard Operating Procedures (SOPs).
- Ensure SBA lending activities comply with all applicable SBA regulations, Bank policies, and regulatory requirements.
- Partner with Credit Administration to structure sound credit solutions that appropriately balance risk and business opportunity.
- Aid in SBA audits, examinations, guaranty reviews, and quality assurance initiatives.
- Maintain awareness of changes to SBA regulations and disseminate updates and best practices within the organization.
Relationship Management
- Build and maintain strong client relationships through proactive communication and exceptional service.
- Manage client relationships throughout the lending process from prospecting through closing and ongoing portfolio management.
- Represent the Bank at community events, industry organizations, and networking functions to promote SBA lending initiatives.
- Develop long-term relationships that generate repeat business and referral opportunities.
Collaboration & Risk Management
- Partner with Credit Administration, Loan Operations, Compliance, Legal, and other business units to facilitate efficient loan approvals and closings.
- Maintain oversight of portfolio quality and identify potential credit concerns.
- Recommend strategies to improve operational efficiency and enhance the SBA lending process.
- Provide guidance and mentorship to commercial lenders and internal partners regarding SBA lending products and processes.