Senior Salon Assistant - Chicago
About the role
We’re looking for a Senior Salon Assistant to join our team and play a key role in delivering exceptional client experiences. In this role, you’ll work closely with a top-performing Colorist or Stylist, supporting their services while building your technical skills in a fast-paced, luxury environment.
Responsibilities
- Provide shampoo, conditioning, and treatment services while ensuring a comfortable, high-end client experience
- Support your designated Colorist or Stylist with color mixing, treatment applications, and service setup
- Maintain a clean, organized, and fully stocked backbar and dispensary
- Prepare stations and assist with smooth client transitions throughout the salon
- Uphold salon cleanliness by sweeping, sanitizing, and restocking throughout the day
- Follow all safety, sanitation, and state board regulations
- Deliver exceptional customer service—friendly, attentive, and responsive to client needs
- Communicate effectively with your team to ensure seamless service flow
- Support the broader assistant team when your Stylist or Colorist is not on the floor
- Participate in ongoing training to build technical skills and service knowledge
- Maintain a polished, professional appearance aligned with Tricoci brand standards
Requirements
- Experience in retail, hospitality, or a fast-paced customer service environment
- Strong communication and organizational skills
- Able to multitask and stay proactive in a busy setting
- A team player who can also work independently
- Passion for the beauty industry and delivering exceptional service
- Flexible availability, including evenings, weekends, and some holidays
- Ability to build strong relationships with clients and team members
Qualifications
- Currently enrolled in a Cosmetology program required
- Cosmetology license preferred
- 1+ year of client-facing experience required
- Previous salon experience preferred
Physical Requirements
- Ability to stand for extended periods of time
- Frequent use of hands and arms for service support tasks
- Ability to bend, reach, and move throughout the salon
- Comfortable working in an environment with hair products, fumes, and odors
Benefits
- Competitive pay
- Employee discounts (up to 90% off services, 25–50% off retail)
- Career growth and advancement opportunities
- A fun, inclusive, and team-driven culture
- Comprehensive benefits including medical, dental, vision, life, and disability insurance*
- 401(k) with company match*
- Wellness benefits including Employee Assistance Program (EAP)
- Paid time off
Why You’ll Love Working With Us
- Competitive pay
- Employee discounts (up to 90% off services, 25–50% off retail)
- Career growth and advancement opportunities
- A fun, inclusive, and team-driven culture
- Comprehensive benefits including medical, dental, vision, life, and disability insurance*
- 401(k) with company match*
- Wellness benefits including Employee Assistance Program (EAP)
- Paid time off
Tricoci’s Culture
Tricoci team members come from different backgrounds and credentials, but we all have one thing in common – we love to make people look and feel their best.
Work with our top educators before getting on the floor, learning the culture and the signatures that make us Tricoci. Here, you are students forever - learning from each other to create new and fresh ideas for services and products.
About Tricoci Salon | Spa
Since 1977, Tricoci has been a leader in the personal care space. Tricoci has transformed from a salon and spa, to an innovative, best in class products and services company for style, wellness, and beauty. Tricoci leverages its trusted and experienced professionals to develop hair and skin products that use clean science, and Italian botanicals to deliver in-salon and in-spa performance at home.
Tricoci’s differentiated services include: haircut and styling, contemporary color, results oriented skin care, and wellness spa services provided throughout 13 Chicagoland locations. Tricoci has cultivated a dedicated and loyal customer base fueled by the heritage of the brand, an inclusive environment, and the passion of our team. Whether you’re at one of our locations, at home, or visiting us at Tricoci.com, our goal is to help our guests look and feel their best.