Senior Salesforce Engineer

About the role

BHG Financial is a company founded on the philosophy of a better way to borrow, dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service.

Responsibilities

• Design, develop, and maintain a large, multi-tenant Salesforce environment supporting Sales Cloud and Service Cloud
• Build and enhance Salesforce solutions using Apex, Aura Components, and Lightning Web Components (LWC)
• Contribute to all technical aspects of Salesforce projects, including custom development, integrations, and platform enhancements
• Implement and support Salesforce Data Cloud and related data solutions (including Data 360) to improve data visibility, integrity, and activation across systems
• Partner with cross-functional teams to maintain and enhance integrations, data flows, and overall system reliability
• Support and optimize AgentForce and agent-facing workflows to improve efficiency and user experience
• Provide day-to-day Salesforce platform support, including troubleshooting configuration and code-related issues
• Develop and maintain Salesforce reports and dashboards to support business insights and operational decision-making
• Collaborate with business analysts and stakeholders to analyze technical requirements and design scalable solutions
• Collaborate with the Lead Management, Strategy & Operations team to review processes, identify inefficiencies, and recommend automation opportunities
• Coordinate and support the rollout of enhancements to production, including testing, deployment, and post-release validation
• Document solutions, technical designs, and development standards; recommend and enforce Salesforce best practices

Requirements

• Bachelor’s degree required
• 4+ years of experience as a senior Salesforce engineer or developer
• Strong Salesforce development experience, including Apex, Aura, and Lightning Web Components (LWC)
• Proven experience supporting and customizing Sales Cloud and Service Cloud implementations
• Experience working with Salesforce Data Cloud, customer data platforms, or enterprise data integrations; familiarity with Data 360 concepts strongly preferred
• Experience designing or supporting agent-centric workflows and tooling, including AgentForce
• Proven experience in troubleshooting and resolving production issues across Salesforce, integrations, and supporting systems
• Experience working in microservices, infrastructure, and DevOps-integrated environments
• Ability to assess and recommend solutions by balancing custom development with vendor or platform-native capabilities
• Experience participating in architectural and design discussions with both business and technical stakeholders
• Demonstrated ability to conduct code reviews and enforce development best practices and coding standards
• Strong understanding of enterprise development practices with a focus on scalability, performance, and maintainability
• Hands-on experience researching, building, and integrating new Salesforce features or major enhancements
• Strong database experience required; MS SQL preferred
• Experience with change management processes and release controls
• Strong analytical, troubleshooting, and problem-solving skills
• Able to work effectively in a fast-paced, collaborative team environment

Qualifications

• Ability to work effectively in a fast-paced, collaborative team environment
• Travel requirement: Within the first 6 months of employment, all employees will travel to attend the BHG All Oars Experience. Following this event, ongoing travel is minimal—approximately 5% annually—for team on-sites, meetings, and cross-functional collaboration
• Work Authorization: This role is not eligible for employer-provided immigration sponsorship

Skills

• Strong Salesforce development experience, including Apex, Aura, and Lightning Web Components (LWC)
• Proven experience supporting and customizing Sales Cloud and Service Cloud implementations
• Experience working with Salesforce Data Cloud, customer data platforms, or enterprise data integrations; familiarity with Data 360 concepts strongly preferred
• Experience designing or supporting agent-centric workflows and tooling, including AgentForce
• Proven experience in troubleshooting and resolving production issues across Salesforce, integrations, and supporting systems
• Experience working in microservices, infrastructure, and DevOps-integrated environments
• Ability to assess and recommend solutions by balancing custom development with vendor or platform-native capabilities
• Experience participating in architectural and design discussions with both business and technical stakeholders
• Demonstrated ability to conduct code reviews and enforce development best practices and coding standards
• Strong understanding of enterprise development practices with a focus on scalability, performance, and maintainability
• Hands-on experience researching, building, and integrating new Salesforce features or major enhancements
• Strong database experience required; MS SQL preferred
• Experience with change management processes and release controls
• Strong analytical, troubleshooting, and problem-solving skills

Benefits

• Medical/Rx/Dental/Vision coverage for employees and their eligible family members
• Competitive PTO and vacation policies
• Company 401(k) plan with employer contributions after one year
• Company-sponsored training and certification opportunities
• Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses
• Ongoing volunteer opportunities to give back to the community through our BHG Cares program

Pay

Compensation is competitive and commensurate with experience.

Schedule

The schedule is flexible and designed to accommodate the needs of the employee and the business.