Senior Salesforce Developer SBA - Contact Centres (35755)

About the Role

Project Duration: ASAP to 10/30/2026. Clearance/Public Trust: Public Trust (can start without public trust in place). USC Only. Pay Rate: $80 on 1099. We are not working with C2C Vendors on this role.

Key Responsibilities

• Application Development: Design, develop, test, and deploy high-quality software solutions in support of the SBA Contact Centers project.
• System Integration: Build and maintain integrations between contact center platforms, CRMs, databases, and third-party APIs.
• Technical Leadership: Act as a senior technical resource, writing clean, scalable code and participating in code reviews to ensure best practices.
• Troubleshooting & Optimization: Identify bottlenecks, debug complex issues, and optimize application performance for high-volume contact center environments.
• Agile Delivery: Collaborate closely with project managers, business analysts, and other engineers to meet strict project deadlines.

Mandatory Requirements

• Experience: Proven track record as a Senior Developer with strong backend or full-stack software engineering experience.
• Work Authorization: Must be a US Resident (US Citizen or Permanent Resident/Green Card holder).
• Clearance: Must be eligible for a Public Trust clearance. (Note: Candidates are permitted to start working on the project while the Public Trust clearance is actively being processed).

Preferred Qualifications

• Prior experience working on Federal or Government projects (such as the Small Business Administration).
• Experience with contact center technologies, IVR systems, CRM integrations (like Salesforce), or cloud-based communication platforms.