Senior Salesforce Developer

Fully remote position open to candidates residing in the United States, excluding AR, CT, DE, HI, IA, KS, MT, NE, NJ, NY, RI, SD, VT, WV, and WY. Full‑time, regular role requiring ability to qualify for NASA Public Trust clearance; US citizenship required.

About the role

COLSA is seeking a Senior Salesforce Developer to support NASA’s Consolidated Applications and Platform Services (NCAPS) contract, specifically supporting the NASA STEM Gateway, a Salesforce‑based platform used by NASA’s Office of STEM Engagement (OSTEM). You will lead complex design and development efforts, own end‑to‑end feature delivery across agile sprints, and help ensure the solution meets federal IT security and accessibility requirements.

Responsibilities

• Design, develop, and maintain Salesforce features with a focus on NASA internships capabilities and functionality and an integration or in‑house solution to host user surveys/feedback.
• Implement high‑quality UI and UX and timely bug/incident remediation.
• Deliver committed user stories and/or bug fixes at the end of each 2‑week sprint including successful migration from Dev to Test environment with resolution of any bugs.
• Document changes and updated flows/components in each user story.
• Resolve security or other vulnerability flags during SonarQube audits/scans.
• Serve as a technical contributor to data management activities: data stewardship on the Agency’s NASA Central Org in Salesforce, data migration, data correction, validity checks, and maintaining configuration diagrams, documentation, and data dictionary updates.
• Create and run test classes/coverage and manage code/config via the NASA‑approved DevOps pipeline (Jira and GitLab).
• Execute agile delivery practices: conduct Story Grooming, host Sprint Demos, attend Discovery/Solutioning sessions, and other relevant meetings and sprint ceremonies.
• Adhere to the Release/Governance Team’s Salesforce NASA Application Platform (SNAP) security, architecture, change management, coding, and configuration policies for all deployments.
• Partner with analytics teams to support CRM Analytics dashboards and reporting.
• Contribute to enterprise user support activities: monitor help requests across channels, provide known solutions, and support UAT and training needs as needed.
• Participate in governance and operations meetings, align to NASA sprint and release schedules, and ensure major deliverables are peer reviewed.

Requirements

• Bachelor’s degree in Software Engineering, Computer Science, or a related field, or equivalent experience.
• Minimum of 8 years related experience.
• Extensive Salesforce development experience building secure, scalable solutions on Service Cloud and Experience Cloud for large internal and external user bases.
• Advanced proficiency in Apex, Lightning Web Components, SOQL/SOSL, Flows, Integration Patterns (REST, SOAP), and authentication standards (OAuth, SAML).
• Hands‑on experience with DevOps tooling including Jira work management and GitLab pipelines.
• Demonstrated ability to operate within federal IT environments.
• Proven success collaborating within agile teams and across stakeholder groups to translate requirements into high‑quality features, tests, and documentation.
• Must be willing to undergo a background investigation for a position of NASA Public Trust; US Citizenship required.

Qualifications

• Certifications such as Salesforce Platform Developer I/II, Administrator, Experience Cloud Consultant, Service Cloud Consultant, Data Architect, or CRM Analytics.
• Experience with Agentforce AI Agents and LMS integrations with Instructure Canvas.
• Prior experience supporting federal or NASA programs.
• Working knowledge of identity and email security integrations relevant to Salesforce and NASA, including IDMAX and DKIM.
• Scaled Agile Frameworks (SAFe) knowledge and experience.

Pay

Salary range: $113,000 – $118,000 annually. The salary range represents a good faith estimate; COLSA considers various factors when determining base salary offers, including location, role, responsibilities, candidate’s education, knowledge, skills, competencies, experience, contract‑specific affordability, and organizational requirements.

Benefits

• Medical, Dental, Vision
• Life Insurance
• Short‑Term Disability
• Long‑Term Disability
• Accidental Death & Dismemberment
• Supplemental Income Protection Programs
• 401(k) with company match
• Flexible Spending Accounts
• Employee Assistance Program
• Education & Certification Reimbursement
• Employee Discount Program
• Paid Time Off and Holidays