Senior Salesforce Business Architect (Sales Cloud) Quill

What You’ll Be Doing

• Partner with Sales leadership, Product, and Engineering teams to define business needs and translate them into scalable Salesforce solutions.
• Analyze existing sales workflows to identify inefficiencies and opportunities for optimization (e.g., pipeline management, seller productivity, user experience improvements).
• Lead solution definition including process design, business requirements, and user journey mapping.
• Architect Salesforce Sales Cloud enhancements that improve usability, reporting, and revenue outcomes.
• Guide engineering teams on system architecture, integrations, and data models without direct coding responsibility.
• Support proof-of-concept initiatives to validate new tools, capabilities, and approaches.
• Drive adoption of new features including automation, AI (e.g., Agentforce), and advanced analytics capabilities.
• Serve as a liaison between business and technical teams to ensure alignment on priorities, timelines, and outcomes.
• Identify and introduce leading practices and emerging technologies to evolve sales capabilities.
• Contribute to development of business and technical standards, frameworks, and governance models.

What You Bring to the Table

• Proven experience supporting B2B sales organizations.
• Demonstrated ability to translate business processes into Salesforce solutions.
• Strong understanding of Salesforce platform capabilities, including integrations, APIs, and data models.
• Prior hands-on experience in Salesforce development or engineering, with the ability to review and guide technical designs.
• Able to partner effectively with engineering teams on system architecture and integration approaches.
• Experience partnering with both business stakeholders and technical teams.
• Experience driving sales process improvement and productivity initiatives.

Basic Qualifications

• Bachelor’s Degree in Business, Information Systems, Computer Science, or related field or equivalent work experience.
• 7+ years of hands-on Salesforce platform experience, including configuration, design, or architecture.
• 5+ years of experience with Salesforce Sales Cloud in a B2B sales environment.
• Previous experience as a Salesforce developer, engineer, or technical architect, with the ability to effectively guide and partner with engineering teams.

Preferred Qualifications

• Experience with Experience Cloud and/or Service Cloud.
• Exposure to Salesforce AI / Agentforce capabilities.
• Background in consulting, advisory, or solution design roles.
• Experience in B2B eCommerce or distribution environments.

What’s Needed

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

Additional Information

• Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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