Senior Sales Operations Specialist

About Dataclay

Dataclay develops and supports software tools for video producers, serving industries including broadcasting, advertising, gaming, and software development. Customers range from major broadcast networks and sports leagues to ad agencies and production companies.

Role Overview

We seek a Sales Operations Specialist to manage the entire order-to-cash cycle, from quotes to invoicing, ensuring accuracy and compliance. This role supports sales activities but does not involve prospecting or closing deals.

Key Responsibilities

• Generate and deliver professional quotes and proposals to prospective customers and software resellers
• Process incoming purchase orders, ensuring accuracy and alignment with quoted terms
• Manage vendor onboarding and registration on enterprise procurement platforms like Coupa Supplier Portal, SAP Ariba, GraphiteConnect, Tungsten Network, Jaggaer, etc.
• Submit invoices through customer-required channels and portals, ensuring compliance with each customer's specific invoicing requirements
• Track accounts receivable, monitor payment status, and proactively follow up on outstanding invoices and delayed remittances
• Maintain a clear, organized status report of all active quotes, open POs, submitted invoices, and outstanding payments
• Provide the CEO with a weekly summary of outstanding, in-process, and upcoming items
• Respond to all customer correspondence related to orders, billing, and procurement within the same business day
• Coordinate with customers' accounts payable and procurement teams to resolve discrepancies or issues
• Maintain accurate records in our systems and ensure all documentation is properly filed

Required Qualifications

• 3+ years of hands-on experience in sales operations, order management, billing, or a related role
• Direct experience with enterprise procurement platforms, specifically Coupa Supplier Portal, SAP Ariba, and GraphiteConnect
• Strong understanding of the quote-to-cash cycle, including PO processing, invoicing, and AR collections
• Excellent written communication skills with a professional, customer-facing tone
• Highly organized and detail-oriented with a track record of managing multiple accounts and deadlines simultaneously
• Self-directed and able to work independently without daily supervision
• Proficiency with common business tools (email, spreadsheets, cloud-based document management)

Preferred Qualifications

• Experience with additional procurement platforms such as Tungsten Network, Jaggaer, or Oracle Procurement Cloud
• Familiarity with software/SaaS sales operations and subscription or license-based billing
• Experience working with media, broadcasting, or entertainment industry customers
• Experience with accounting or invoicing software (e.g., Xero, QuickBooks, FreshBooks)
• Background supporting a small business or startup where resourcefulness and adaptability were essential

What We Offer

• A flexible, hybrid work arrangement with predictable daily hours
• A professional, respectful working relationship with direct access to company leadership
• Autonomy and ownership over your function — no micromanagement
• Weekly one-on-one syncs to review priorities and status
• A stable, profitable company with an established customer base in sports broadcasting

How to Apply

Visit the following link to submit your resume along with a brief cover letter describing your experience with enterprise procurement platforms and the order-to-cash process. https://dataclay.com/job/senior-sales-operations-specialist/