Senior Sales Operations Compensation Analyst

About the role

Allied Solutions is seeking a detail-oriented, analytical Sales Operations Compensation Analyst to support commission, compensation, reporting, and process administration for the sales organization.

Responsibilities

• Manage commission & contract administration
• Research and respond to commission inquiries from Sales and Service representatives, coordinate problem resolution, and evaluate exception requests.
• Enter new commission requests, review submitted requests, and confirm accuracy of the data.
• Manage commission adjustments, unassigned commissions, monthly assignment updates, retroactive payments, and revisions.
• Perform routine audits to ensure commission payments align with established policies, commission schedules, and contractual agreements.
• Maintain and update the commission matrix and sales representative commission schedules.
• Provide training and communication on commission processes, workflows, and commission systems.
• Ensure commission workflows meet established service levels and support timely, accurate commission payments.
• Maintain organized tracking of commission-related requests, issues, exceptions, updates, and resolutions.
• Support Compensation & System Administration
• Implement new commission guarantees, remove guarantees, commission advances, and residual commission schedules.
• Calculate quarterly, bi-annual, and annual bonus payments.
• Create reporting and analysis related to Sales and Service commissions and compensation.
• Review, update, and maintain documentation related to commission processes, policies, procedures, and workflows.
• Cook up with Accounting on reconciliation between systems, procedure updates, issue resolution, and process enhancements.
• Identify, recommend, and test commission system changes and enhancements.
• Support process improvement efforts that improve accuracy, efficiency, communication, and visibility across commission and compensation workflows.
• Support Reporting, Analytics & Sales Administration
• Collect, validate, interpret, design, and organize data into clear reports, summaries, and updates.
• Support reporting and analysis related to recognition, budgets, and Sales Operations initiatives.
• Collaborate with team members to support department functions, including recognition programs, budget, contracts, and reporting.
• Support management with case-specific or situation-specific needs.
• Invest in personal development on commission, compensation, and Sales Operations best practices.

Requirements

• Bachelor’s degree in business administration, accounting, finance, economics, data science, or a related field
• 3-4 years of work-related experience
• Reporting and analytical experience, including qualitative and quantitative analysis
• Commission or compensation administration experience
• Advanced Microsoft Excel skills
• Strong analytical skills and attention to detail
• Strong verbal and written communication skills
• Ability to work accurately with data, documentation, calculations, and confidential information
• Strong organization skills, with the ability to manage multiple priorities, deadlines, follow-up items, and recurring processes
• Ability to use discretion when working with sensitive and confidential information
• Comfort working cross-functionally and coordinating with multiple stakeholders

Qualifications

• Preferred Experience
• Experience in a sales organization
• Experience with financial institutions and/or insurance products
• Experience working with commission systems, compensation processes, incentive programs, or sales operations workflows
• Experience coordinating with Accounting, Finance, Sales Operations, Sales leadership, or other cross-functional business partners
• Experience identifying, testing, or supporting process and system enhancements