Senior Sales Operations Analyst

About the role

As a member of Iterable’s Operations team, you will play a key role in developing strategy, process, and reporting for our growing Sales department. Your ultimate goal is to drive cross-functional strategic insights and detailed analytics into the sales process, so we can scale our business through data-driven decisions.

Responsibilities

• Work cross-functionally with Marketing, Sales, Finance, and Customer Success teams to report business KPIs, identify key insights, and suggest areas of improvement
• Identify new processes and tools to increase automation, improve efficiency, and reduce manual overhead
• Partner with Sales management to increase the understanding of our business, improve decision-making, and increase sales productivity
• Create and maintain KPI dashboards for business partners
• Perform ad-hoc analysis and come up with your own projects to support ongoing strategic and tactical business initiatives
• Administration of Salesforce (create and maintain reports/dashboards, page layouts, territory module, record transfers/uploads, new user creation, etc)
• Become an authority in our Sales tool stack and ensure team is using best practices

Requirements

• Strong written and verbal communication skills
• Demonstrable experience with Excel, Salesforce, and/or other Sales tools
• Solid attention to detail and time management skills
• An analytical thinker who can derive insights from data to improve process and training
• A self-starter attitude who naturally sees problems

What's Nice to Have

• Sales experience or experience working with Sales organizations
• Experience at a high growth startup or consulting experience
• Certified Salesforce Administrator and Developer
• Experience with forecasting and sales territories

Pay

The US base salary range for this position at the start of employment is $93,500 - $140,500. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.