Senior Sales Executive - Large Group Commercial
Kaiser Permanente · Renton, WA · 12 mo ago
Business DevelopmentFull-time
Essential Responsibilities
- Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members.
- Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information.
- Sets and supports priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.
- Ensures a high level of customer service is provided by: identifying appropriate solutions based on lead/prospect/customer needs in fulfillment of performance and service quality goals, as well as the KP mission independently; exhibiting comprehensive knowledge about various health plans and benefits to leads/prospects/customers and brokers/consultants to convey KPs unique value proposition; and resolving standard and non-standard lead/prospect/customer questions or issues in a timely manner and independently.
- Generates prospective sales by: coordinating open enrollment events, and delivering formal presentations to prospective customers with independently; utilizing standard and non-standard strategies to build relationships with key influencers, brokers, consultants, decision makers, and/or community groups to support new business opportunities and prospective customers; exhibiting comprehensive knowledge on prospecting, sourcing, and developing and maximizing referral networks to build own book of business; collecting, submitting, and/or ensuring that materials/forms for incoming business opportunities is complete and accurate, independently; using standard and non-standard strategies to work with key influencers, brokers, consultants, decision-makers, and/or community groups and successfully win new leads/prospects/customers by conveying the value of enrollment, independently; and maintaining and using new applicable and relevant resources, such as the sales database, reports, media, and industry intelligence, on sales prospects independently, and providing updates to the team.
- Contributes to strategic development by: developing strategy to meet annual sales targets, goals, and initiatives, independently; preparing sales status reports including sales activity, follow-up, closings, and target achievement; utilizing comprehensive foundational knowledge of health care marketplace to articulate internal sales strategies and drive external sales independently; gathering, analyzing, and applying data on competitor, customer, and industry trends related to sales strategy independently; using sales performance data to maximize performance and develop insights and standard and non-standard sales strategies to accomplish sales plans; and collaborating with team members on optimal offering conditions and/or market segmentation (e.g., benefits, pricing) to drive internal negotiations and sales strategy, independently.
Requirements
- Bachelors degree from an accredited college or university AND minimum two (2) years of experience in business-to-business or business-to-consumer, communication, leadership, sales or marketing or a directly related field OR minimum five (5) years of experience in business-to-business or business-to-consumer, communication, leadership, sales or marketing or a directly related field.
- Disability Insurance License (Washington) within 3 months of hire.
Skills and Abilities (KSAs)
- Business Acumen
- Negotiation
- Compliance Management
- Creativity
- Innovative Mindset
- Applied Data Analysis
- Trend Analysis
- Interpersonal Skills
- Relationship Building
- Coordination
- Key Performance Indicators
- Persuasion
- Sales Management
- Sales Opportunity Orchestration
- Sales Performance Data
- Sales/Partnership Strategy and Techniques
- Accountability
- Adaptability
- Autonomy
- Embracing Challenges
- Goal Setting
- Organizational Skills
- Microsoft Office
- Presentation Skills
- Trusted Advisor
- Insurance
- Advising and Managing Partners
Additional Information
One (1) year of experience in project management.
One (1) year of experience in health care or another heavily regulated industry (e.g., Banking).