Senior Sales Engineer- Partner

About the role

As a Senior Sales Engineer - Partner, you will play a key role in supporting Relativity’s sales activities. You will be responsible for providing clients and prospects with exceptional Relativity experience via workflow assistance and acting as a solution evangelist. You will take the lead on more complex requests and provide mentorship to less senior team members.

Responsibilities

• Play a key role in Relativity’s efforts to acquire and grow accounts through virtual and in‑person technical sales consulting.
• Proactively seek opportunities for deeper Partner engagement, including driving agendas, organizing and creating presentational material, and establishing meeting objectives.
• Own the creation and maintenance of Partner‑centric materials to support Technical Sales Trainings.
• Serve as a subject matter expert and consultant for internal and external stakeholders.
• Participate in sales calls and meetings with account executives and partners.
• Assist with and/or lead presentations and product demonstrations.
• Manage Proof of Concept projects and address prospect questions and issues.
• Act as liaison to Relativity’s Partnership‑centric teams, supporting sales readiness programs for partners and onboarding Partner Account Executives.
• Support Relativity’s RFx and third‑party risk assessment workflows – capture prospect/customer requirements.
• Collaborate with sales to write sales proposals detailing how Relativity’s solutions address business needs.
• Support education of partners on RFx, Risk Assessment and TPRA best practices.
• Intake and communicate product feedback – deliver feedback to product management based on prospect/customer feedback, product issues, field deployments, and observed market trends.
• Serve as a customer‑facing Relativity evangelist – create documentation, presentations, and product demonstrations to teach clients about Relativity functionality and value proposition.
• Attend and present at industry events such as field enablement to support product expertise.
• Author content surrounding industry trends and best practices.
• Demonstrate, develop, and maintain subject‑matter expertise in product and industry – maintain expert knowledge of the Relativity product suite through internal consultation, individual study, and tracking future enhancements.
• Achieve Relativity Master status and obtain associated Relativity Certifications.
• Develop expertise in Extend Products, such as the aiR suite.
• Develop and maintain expertise in Relativity’s Security Posture to contribute to annual risk assessments and security‑related inquiries.
• Understand the sales process as it relates to Relativity’s overall strategies and objectives – learn the Relativity sell strategy, conduct effective discovery to understand pain points, and proactively address customer inquiries.
• Collaborate with account executives to identify pain points in partner sales initiatives and work to address them.

Requirements

• Experience supporting Legal Data Intelligence solutions.
• Complete technical understanding of Relativity.
• Strong sales orientation.
• Seven years of experience supporting SaaS applications, including four or more years in sales engineering, client services, or consulting.
• Relativity Certified Administrator (RCA) strongly preferred; otherwise ability to pass the exam within 3 months of employment.
• Relativity Master status preferred; otherwise ability to obtain Relativity Master within 18 months of employment.
• Proven technology skills.
• Outstanding interpersonal abilities.
• Strong written and verbal communication skills.
• Attention to detail.
• Analytical and problem‑solving capabilities.
• Positive, service‑oriented personality.
• Ability to travel 25%.
• Ability to multitask and self‑manage workload.

Skills

• Account Management
• Business Development
• Consultative Selling
• Customer Relationship Management (CRM)
• Customer Relationships
• Product Demonstrations
• Relationship Management
• Sales
• Sales Engineering
• Techn