Senior Sales Engineer- Partner

About the role

As a Senior Sales Engineer – Partner, you will play a key role in supporting Relativity’s sales activities. You will provide clients and prospects with an exceptional Relativity experience through workflow assistance and act as a solution evangelist. You will lead more complex requests and mentor less‑senior team members.

Responsibilities

• Play a key role in Relativity’s efforts to acquire and grow accounts through virtual and in‑person technical sales consulting.
• Proactively seek opportunities for deeper partner engagement, driving agendas, creating presentation material, and establishing meeting objectives.
• Own the creation and maintenance of partner‑centric materials to support technical sales trainings.
• Serve as a subject‑matter expert and consultant for internal and external stakeholders.
• Participate in sales calls and meetings with account executives and partners.
• Assist with, and/or lead, presentations and product demonstrations.
• Manage proof‑of‑concept projects and address prospect questions and issues.
• Act as liaison to Relativity’s partnership‑centric teams, supporting sales‑readiness programs and onboarding partner account executives.
• Support Relativity’s RFx and third‑party risk‑assessment workflows, capturing prospect and customer requirements.
• Collaborate with sales to write proposals detailing how Relativity’s solutions address business needs.
• Educate partners on RFx, risk assessment, and TPRA best practices.
• Intake and communicate product feedback to product management based on prospect/customer input, product issues, field deployments, and market trends.
• Serve as a customer‑facing Relativity evangelist—create documentation, presentations, and demos to teach clients about Relativity functionality and value proposition.
• Attend and present at industry events, such as field enablement sessions, to demonstrate product expertise.
• Author content on industry trends and best practices.
• Develop and maintain subject‑matter expertise in Relativity’s product suite through internal consulting, self‑study, and staying current on enhancements.
• Achieve Relativity Master status and obtain associated Relativity certifications.
• Develop expertise in Extend products, such as the aiR suite.
• Develop and maintain expertise in Relativity’s security posture to support annual risk assessments and security inquiries.
• Understand the sales process as it relates to Relativity’s overall strategies—conduct effective discovery, address pain points, and proactively respond to customer inquiries.
• Collaborate with account executives to identify and address pain points in partner sales initiatives.

Requirements

• Experience supporting Legal Data Intelligence solutions.
• Complete technical understanding of Relativity.
• Strong sales orientation.
• Seven years of experience supporting SaaS applications, including at least four years in sales engineering, client services, or consulting.
• Relativity Certified Administrator (RCA) strongly preferred; otherwise, ability to pass the exam within three months of employment.
• Relativity Master status preferred; otherwise, ability to obtain Relativity Master within 18 months of employment.
• Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills.
• Attention to detail, analytical and problem‑solving capabilities.
• Positive, service‑oriented personality.
• Ability to travel up to 25 %.
• Ability to multitask and self‑manage workload.

Skills

• Account Management
• Business Development
• Consultative Selling
• Customer Relationship Management (CRM)
• Customer Relationships
• Product Demonstrations
• Relationship Management
• Sales
• Sales Engineering
• Technical Sales

Pay

Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation that includes competitive cash on‑target earnings (OTE) and long‑term incentives. The expected OTE range for this role is $127,000 – $191,000. The final OTE will be based on factors such as experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, allowing for future meaningful salary growth.