Senior Sales Enablement Specialist

Job Description

Summary
ModMed is hiring a driven Senior Sales Enablement Specialist to join our positive, passionate, and high-performing team. The role is essential in establishing the organization at the forefront of sales excellence.

About the role

Serving as a conduit and consultant, the Senior Sales Enablement Specialist ensures cohesive collaboration and alignment across various departments/functions/specialties. This role involves measuring training and ensuring that sales enablement delivers clear value to the Sales organization.

Responsibilities

• Create ongoing learning and development plans for sales representatives and leaders, identifying skill gaps and developing advanced training modules.
• Develop and refine comprehensive onboarding programs for new sales team members, assessing training needs, creating content, and continuously iterating the program.
• Utilize data analytics to assess sales performance and identify areas for improvement, analyzing sales metrics and providing insights.
• Oversee the creation and curation of a comprehensive library of sales enablement content, including playbooks, training materials, and best practices, ensuring they are up-to-date and effectively address sales team needs.
• Work closely with marketing, product development, and customer support teams to ensure cohesive messaging and strategy alignment, participating in cross-departmental meetings and coordinating joint initiatives.
• Optimize and conduct training sessions on key sales systems and tools, such as CRM platforms and CPQ software, creating instructional content and leading hands-on training sessions.
• Act as a mentor to other sales enablement professionals, sharing expertise, insights, and best practices, and fostering a culture of continuous improvement within the sales enablement team.
• Assist in the management of the Learning Management System (LMS) and take on additional projects as required, contributing to the overarching success of the sales enablement function.
• Support special projects and ad hoc requests related to sales operations.

Requirements

• Bachelor’s or Master's degree preferred
• 5+ years of proven experience in sales enablement or a similar role within a SaaS company
• Prior experience as a SaaS seller is highly preferred
• CPLP/CPSC/ATD Certifications a plus
• Strong operational understanding of the ADDIE model
• Experience training/collaborating with SDRs/BDRS, Key/Strategic sales representatives, solution consultants, product marketing, sales operations, and product development roles
• Familiarity with some/all of the following medical specialties: dermatology, plastic surgery, orthopedics, pain management, obgyn, ENT, Allergy, GI, Podiatry, Urology (preferred)
• Strong proficiency in Google Suite and Office Suite
• Strong familiarity with Salesforce (add related tools)
• Strong experience managing and building content in LMS (Docebo a plus)
• Strong Video/Audio production and editing skills, experience doing podcast-style interviews
• 15% required travel to various company locations or client sites
• Requires flexibility in working hours to accommodate training sessions across different time zones

Benefits

Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

• United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

Phishing Scam Warning

ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.