Senior Sales Compensation Analyst

Overview

The Senior Sales Compensation Analyst plays a critical role in our sales compensation process and will report to the Director, Sales Compensation. The Senior Sales Compensation Analyst will own sales compensation calculations, validation, analysis, and support to enable consistent, timely and accurate commission payments for one or more revenue center(s). This role works as a business partner to the sales team it supports, identifies administrative process improvements with the ability to execute, and works cross-functionally with associates on plans.

Responsibilities

• Owns sales compensation calculations, including validation and analysis for one or more revenue center(s).
• Manage the sales compensation plan implementation in OutPerform including UAT (test scripts, logging defects, etc.).
• Owns the sales plan distribution in OutPerform ensuring accuracy of target incentives, target statements and tracking status of the documents.
• Responsible for the maintenance of participant eligibility and access in OutPerform.
• Submit incentive compensation payment amounts to the payroll department ensuring all commissions are calculated on time and accurately.
• Assist in driving the issue resolution process for responding to escalated issues and questions concerning incentive plan design/metric and policies.
• Responsible for assisting in audit processes and audits are complete and reviewed.
• Assist in the development and implementation of Sales Compensation Policies working with Finance, Legal, HR, Sales Operations and Sales and Client Services Management.
• Collaborate extensively with Finance, Sales Operations, Human Resources, Sales, and Client Services on integration of sales programs, accruals, and other initiatives.
• Proactively provides Ad-Hoc requests to our internal customers with insights on key takeaways or further reporting to support decisioning.
• Proactively seeks out process improvements, driving those projects to completion.
• Manage development and distribution of training, presentation, and other materials for compensation program rollouts.
• Serves as the subject matter expert and answers questions regarding sales compensation calculations and escalates as needed.
• Shares out and cross trains on best practices with other analysts.

Qualifications

• 4‑6 years’ experience in sales compensation.
• Extensive experience with Power Query and advanced formulas.
• Experience in sales compensation development and administration.
• Bachelor’s degree in a quantitative major.
• Ability to explain a complex problem and identify potential solutions.
• Advanced time management skills including ability to handle multiple projects, aggressive deadlines, and inputs from various contributors and stakeholders.
• Experience identifying areas for process improvement and driving solutions.
• Advanced analytical and problem‑solving skills.
• Advanced Microsoft Excel skills including use of PowerPoint, Excel, Power Query, advanced formulas and scenario/statistical analysis.
• Experience with incentive compensation automation tools.

Benefits

• Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time.
• Family well‑being: Parental/new child leave, childcare & elder care assistance, adoption assistance.
• Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling.

Epsilon benefits are subject to eligibility requirements and other terms.

Pay

Compensation Range: USD $73,600.00 - USD $136,600.00 annually. Compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position.

Schedule

This is a hybrid role based in the Wakefield office with a schedule of 2 days in‑office and 3 days remote per week.