Senior Sales Associate - Full Time

About the role

As a Senior Sales Associate at kate spade new york, you are a leader on the sales floor and a true brand ambassador. You elevate the kate spade Experience by driving sales, mentoring peers, and partnering with store leadership to create a culture of exceptional service and storytelling.

Responsibilities

• Consistently exceed personal sales and productivity goals; model best-in-class selling behaviors.
• Deliver service aligned to kate spade Great Escape standards; coach peers on client engagement.
• Demonstrate extensive product knowledge across all categories; share insights to elevate team selling.
• Partner with Store/Assistant Manager to initiate business-driving events and elevate selling culture.
• Act as a brand ambassador, sharing stories that bring product and brand to life.
• Champion omni-channel and virtual selling services; lead adoption of social selling programs.
• Support creation of short-form videos and live-stream shopping content; stay informed on social media trends.
• Capture and relay client feedback to management to inform service and assortment strategies.
• Perform and supervise store opening and closing procedures (register funds, deposits, securing the facility).
• Contribute to an inclusive team culture; encourage collaboration and performance excellence.

Requirements

• 2+ years’ experience in luxury retail or comparable elevated retail environment.
• A combination of education and experience will be considered.
• Proven ability to drive sales and mentor peers; contribution to an elevated selling culture.
• Extensive product knowledge and strong communication skills.
• Experience with omni/virtual selling and willingness to appear on camera for social selling initiatives.
• Social media fluency and understanding of platform trends.
• Elevated sense of personal style and professional ethics.
• Ability to work in a fast-paced environment.
• Strong English language proficiency (for EU).

Qualifications

• Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Skills

• Emotional intelligence
• Personalization
• Anticipation
• Guidance
• Omni-channel selling
• Virtual selling
• Social media fluency
• Short-form video creation
• Live-stream shopping content
• Client feedback capture
• Store opening/closing procedures
• Inclusive team culture
• Strategic agility
• Developing direct reports and others
• Building effective teams

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401 (K)
• Paternity and Maternity leave
• Commuter Benefits
• Disability insurance
• Tuition assistance