Senior Sales Associate

About the role

Serve as a trusted guide, helping customers navigate their shopping journey with honesty, enthusiasm, and expert product knowledge. Lead by example on the showroom floor—driving sales, ensuring customer satisfaction, and mentoring peers.

Responsibilities

• Drive sales and achieve goals in a retail environment
• Lead by example on the showroom floor
• Mentor peers and coach team members
• Embody The Bob’s Way
• Deliver a consistent, personalized, and service-centric experience every step of the way
• Ensure customer satisfaction

Requirements

• Demonstrated ability to deliver exceptional customer service
• Proven ability to drive sales and achieve goals in a retail environment
• Strong team orientation and problem-solving mindset
• Must be at least 18 years old to be considered for employment
• Physical demand: Must be able to sit, walk, stand, bend, kneel, and lift up to 25 lbs. unassisted. Ability to move objects up to 50 lbs. with or without reasonable accommodation. Regular movement throughout the store and continuous standing or sitting to perform job functions

Qualifications

• Minimum qualifications: Demonstrated ability to deliver exceptional customer service, proven ability to drive sales and achieve goals in a retail environment, strong team orientation and problem-solving mindset, must be at least 18 years old to be considered for employment, physical demand: Must be able to sit, walk, stand, bend, kneel, and lift up to 25 lbs. unassisted. Ability to move objects up to 50 lbs. with or without reasonable accommodation. Regular movement throughout the store and continuous standing or sitting to perform job functions

Skills

• Customer relationship building and needs-based selling
• Team collaboration and peer leadership
• Goal setting and self-motivation
• Sales performance and product presentation
• Conflict resolution and service recovery
• Communication, listening, and problem-solving
• Brand promotion and guest engagement
• Retail showroom readiness and floor execution

Benefits

National Medical, Dental, and Vision Insurance
Paid Time Off: Vacation, Sick Days, Holidays, Work Anniversary—and your Birthday!
401(k) Profit Sharing Plan with a generous company match
Employer-paid Life Insurance and optional add-ons
Pet Insurance and Financial Wellness Support
Tuition Reimbursement and Scholarships for team members and dependents
Career development through Bob’s Blueprint and Workday Learning
Employee Discount from Day 1 and Hays Perks merchant savings

Pay

Compensation is commensurate with experience.

Schedule

This is a full-time, in-store position requiring availability on evenings, weekends, and holidays.