Senior RN Performance Improvement Specialist

About the role

Lead Change. Improve Outcomes. Shape the Future of Care. At LCMC Health, we're committed to delivering Healthcare with Heart—and that means continually finding better ways to care for our patients, support our teams, and strengthen our communities. As an RN Senior Performance Improvement Specialist, you'll serve as a strategic partner, trusted advisor, and improvement expert who helps drive meaningful change across our health system.

Responsibilities

• Lead enterprise-wide quality, performance, and process improvement initiatives that support LCMC Health's strategic goals
• Partner with physicians, operational leaders, and clinical teams to identify opportunities for improvement and prioritize high-impact projects
• Analyze clinical and operational data to uncover trends, identify gaps, and drive informed decision-making
• Facilitate Lean Six Sigma projects, Kaizen events, root cause analyses, and structured problem-solving activities
• Support key organizational initiatives, including Managed Care Incentive Payment (MCIP) performance, strategic plan goals, and service line quality outcomes
• Develop sustainable solutions that improve patient outcomes, enhance efficiency, and strengthen operational performance
• Cookordination quality measure data collection, validation, reporting, and compliance activities
• Educate staff and providers on evidence-based practices that improve quality and patient outcomes
• Mentor Performance Improvement Specialists and project teams in continuous improvement methodologies
• Coach interdisciplinary teams through project implementation, change management, and sustainment efforts
• Share best practices across the health system to promote enterprise-wide learning and standardization
• Present project findings, recommendations, and performance updates to leadership and key stakeholders

Requirements

Minimum of two (2) years leading projects or multidisciplinary teams required

Previous leadership experience as a Charge Nurse, Program Manager, or similar role preferred

Experience in quality improvement, performance improvement, healthcare operations, or project management strongly preferred

Qualifications

• Bachelor's degree in Nursing required
• MSN or other healthcare-related master's degree preferred
• Current Louisiana RN license required
• Licenses or certifications required: Lean Six Sigma Green Belt, Certified Professional in Healthcare Quality (CPHQ), Project Management Professional (PMP) certification preferred, Lean Six Sigma Yellow Belt or Black Belt preferred

Skills

Passion for improving healthcare quality, patient safety, and operational excellence

Strong project leadership skills with the ability to influence teams and drive results without direct authority

Ability to translate data into actionable insights and measurable outcomes

Exceptional communication, presentation, and relationship-building skills

Confidence working collaboratively with physicians, executives, and frontline staff

Strong organizational skills with the ability to manage multiple priorities and projects simultaneously

Commitment to continuous learning, coaching, and developing others

Benefits

LCMC Health is an equal opportunity employer

Work Shift: Days (United States of America)