Senior Risk Program Manager - Fraud & Disputes Enablement

For our client, we are seeking a Senior Risk Program Manager - Fraud & Disputes Enablement to join the team of a leader in the Finance & Insurance space. This role will drive critical risk and operations programs that strengthen fraud and disputes capabilities while improving readiness for regulatory and audit scrutiny. You will partner closely with Compliance, Legal, and operations stakeholders to translate regulatory expectations into practical execution plans. The position also requires building scalable reporting, governance, and process improvements that enhance visibility, performance, and control across outsourced operations. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $138,800 – $173,500 annually Responsibilities Lead the development of bank charter readiness programs, translating regulatory expectations into actionable plans Ensure teams maintain audit readiness with up-to-date SOPs and documentation Coordinate responses to inquiries from regulators and auditors in collaboration with Compliance and Legal teams Own the operational review process for Fraud and Disputes, from data collection to follow-up actions Define and track operational health measures and team goals for leadership visibility Create reporting and dashboards to support decision-making, establishing new reporting frameworks as needed Analyze data to identify patterns and implement durable improvements in processes and tooling Qualifications 5+ years of program management experience in risk, compliance, fraud, disputes, or operations at a regulated financial services company Direct experience working with regulators, examiners, auditors, or sponsor banks Proven ability to build programs from zero to one with measurable impact 2+ years of experience governing outsourced operations with a focus on performance oversight Strong understanding of risk operational processes in Fraud and/or Disputes Comfort with data analysis and dashboard interpretation Experience leveraging AI and automation to enhance operational efficiency Benefits Equity options and RSUs as part of the total rewards package Highly competitive salary ranges within the fintech industry Regular updates to compensation based on reliable industry survey data Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.