Senior Risk Manager: Payments

About the role

As a First Line Risk Senior Manager supporting the Treasury and Wholesale Payments division in Commercial Banking, you will represent the First Line of Defense and identify and mitigate potential risks for the Bank’s three electronic critical payment transaction types and processing systems: ACH, Real Time Payments (RTP), and Wire. This role focuses on identifying, assessing, and mitigating technology, compliance, and operational risks across these critical payment channels, including Commercial’s Treasury & Wholesale Payments various product offerings. The ideal candidate will have a strong understanding of technology risk, cybersecurity, compliance, and operational risk, along with experience in fraud mitigation strategies, and will partner closely with product, technology, compliance, and second-line risk teams.

Knowledge and interpretation of rules and regulations associated with Nacha for ACH, The Clearing House for RTP, FedNOW, CHIPS, SWIFT, and FedWire are key foundational requirements for this position. You will serve as a liaison, interfacing with business partners to drive meaningful reductions in risk, and provide and direct complex analysis on product and customer strategies to establish risk thresholds.

Responsibilities

• Lead risk identification, assessment, and mitigation across ACH, RTP, and Wire products and services.
• Provide governance oversight for change management, including Business Initiative Risk Assessments (BIRAs) and procedure approvals.
• Maintain ownership of control monitoring, assessments, and approvals.
• Govern RCSA execution and risk/control inventories.
• Oversee issue management and remediation activities.
• Manage vendor and third-party risk oversight.
• Support operational resilience, business continuity, and incident management.
• Partner with audit, compliance, and regulators.
• Proactively review, analyze, and identify emerging risks, escalating to the Senior Director/Director of First Line Risk where appropriate.
• Work with the Senior Director/Director to adhere to internal governance processes and controls for existing and new risk strategies and provide suggestions for remediation.
• Lead change control efforts to ensure impacts are appropriately assessed, documented, and implemented.
• Work closely with Compliance officers to ensure products and services are up to date and in compliance with all applicable regulatory requirements.
• Play a key role in determining how compliance matters are handled.
• Work with the First Line Risk Manager to initiate investigations into control failures and related issues.
• Provide oversight of pilot programs, products, and strategies.

Requirements

• 6-8 years of Risk, Audit, or Compliance experience.
• Experience supporting enterprise risk programs.
• Knowledge of GRC platforms.
• Regulatory knowledge.
• Project management experience.
• Strong communication and leadership skills.

Qualifications

• Bachelor’s degree required.
• MBA preferred.
• Certifications: Certified Internal Auditor (CIA), Accredited Payments Risk Professional (APRP), Certified Fraud Examiner (CFE), Accredited ACH Professional (AAP).

Skills

• Strong knowledge of operational, technology, compliance, and fraud risk.
• Expertise in ACH, RTP, and Wire payment risk frameworks and regulatory requirements.
• Risk assessment and control design capabilities.
• Fraud mitigation and cybersecurity awareness.
• Data analysis and reporting skills.
• Strong communication and stakeholder management.
• Payment Risk Knowledge:
  • ACH: Batch processing, returns, Nacha rules.
  • RTP: Real-time settlement, liquidity and fraud risk, TCH RTP Network rules.
  • Wire: High-value payments, SWIFT/Fedwire controls.

Pay

The salary range for this position is $117,000 - $153,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Retirement benefits.
• Maternity/paternity leave.
• Flexible work arrangements.
• Education reimbursement.
• Wellness programs.
• Paid time off policy exceeding mandatory local and state requirements.

Schedule

• Hours per Week: 40
• Work Schedule: Monday - Friday

Locations

• MA - Boston (28 State Street)
• MA - Westwood
• RI - Johnston