Senior Revenue Operations Specialist
About the role
We're building healthcare tech for a system that desperately needs it. Each year, millions of Americans deal with confusing changes to their Medicare plans that impact their prescriptions, access to care, and pocketbooks. These aren't just inconveniences – they are potentially life-altering changes that leave seniors medically and financially vulnerable. Independent Medicare advisors play a crucial role in guiding seniors through this complexity and helping them find the right coverage for their needs. But their ability to be effective healthcare advocates has long been hamstrung by broken tools and outdated systems. Spark is fixing that. We're the fastest-growing Medicare platform in the country, combining AI, an industry-leading CRM, and client services to transform how 10,000+ brokers acquire, enroll, and support clients in their local communities. Join a talent-dense team from Square, Ramp, Yext, Oscar, and Cedar — backed by Primary Ventures and Viewpoint Ventures — that is serious about building technology to expand access to quality healthcare. We offer remote work, sabbaticals, company retreats, and other generous benefits that earned us recognition as one of Inc. Magazine's Best Workplaces of 2025.
What You'll Do
- Build and maintain end-to-end revenue reporting and forecasting, including bottoms-up pipeline and capacity models
- Administer and continuously improve our GTM tech stack (CRM, sales engagement, and adjacent tools)
- Maintain KPIs and dashboards that support leadership decisions and day-to-day frontline accountability
- Support Finance and Revenue leadership on quota-setting, compensation administration, and territory execution
- Improve lead routing, pipeline hygiene, and funnel visibility across the Revenue org
- Run deal desk reviews within the constraints set by Finance and the CEO
- Partner with Success and Marketing on dashboards, hand-off processes, and systems/ROI reporting
- Identify operational gaps and drive fixes that remove friction for reps and managers
What We're Looking For
- 5 years of experience in revenue, sales, or GTM operations, ideally at a fast-growing startup
- Hands-on experience with CRM and sales tech systems (Salesforce strongly preferred)
- A track record of building or significantly improving reporting, dashboards, or operational processes
- Strong analytical skills — comfortable working in spreadsheets/SQL and translating data into clear recommendations
- A good cross-functional collaborator who can work with Sales, Success, Marketing, and Finance stakeholders
- Detail-oriented and comfortable owning ambiguous, fast-moving work without heavy oversight
Nice to Haves
- Experience supporting comp plan or territory model administration
- Exposure to Medicare or other regulated industries
- Experience supporting both field and inside sales orgs