Senior Revenue Operations Manager

About The Role

Quo is hiring a Sr. Revenue Operations Manager to support and scale our RevOps function as we build the data foundation for our PLG-plus-assisted motion. You'll work directly with our Director of Revenue Operations and partner closely with Sales, CS, and Partnerships to keep our systems clean, our reporting accurate, and our go-to-market engine running. This is a hands-on IC role, you'll own data quality, build and maintain reports, support tooling administration, and help design the processes that the whole revenue org depends on. You'll report to the Director of Revenue Operations and partner directly with Sales, CS, and Partnerships leadership.

Some Of The Things You’ll Do

• Own the revenue data model in Salesforce and keep it reliable enough to support process, automation, and reporting
• Support reporting across Mode and Salesforce: define the metrics and build the dashboards that give Sales, CS, and Partnerships a single source of truth on pipeline, ARR, and account health
• Be an analytical partner to revenue leadership: funnel conversion, NRR, and activation
• Support day-to-day administration of the revenue tech stack: Salesforce, Outreach, Gong, Default, Unify, SmartLead, and Partnerstack. As well as how these tools connect to Snowflake and Census
• Maintain and enhance automation workflows in Salesforce and Default: lead scoring, auto-conversion, and notifications, with the guardrails to keep them safe
• Maintain integrations across tools and recommend the system of record where tools overlap
• Document system logic, process changes, and data dictionaries so institutional knowledge doesn't live in one person's head
• GTM operations: Design and optimize the core processes across lead, post-sales customer, and partnerships motions: routing, conversion, onboarding handoff, and renewal
• Partner with Sales, CS, and Partnerships to redesign the processes they run on, automate the stable parts, and measure success by reduced cycle time, faster handoffs, and less manual work
• Help support the quota-setting and capacity modeling process with Finance and revenue leadership

About You

• 3-5 years in Revenue Operations, Sales Operations, or a Business/Data Analyst role at a SaaS company
• Deep Salesforce or CRM knowledge: you architect the data model, build advanced flows, and set standards, not just maintain what exists
• Proficient in SQL and BI (Mode, Looker, Tableau, or similar): you model data and define metrics, not just pull them
• You've owned at least one of: lead scoring, quota/capacity modeling, routing architecture, or a CRM data-model rebuild
• Comfortable with ambiguity: Quo is PLG-first with a more complex data model than a standard sales-led org
• Strong communicator: you translate systems and data into plain language for a rep or an exec

Nice To Have

• Experience at a PLG or product-led company where the CRM data model includes self-serve product signals
• Familiarity with outbound tooling (Outreach, SmartLead, Unify) or conversational intelligence (Gong)
• Experience supporting a franchise or multi-entity account hierarchy in Salesforce
• Exposure to Default, Census, or similar data activation tools