Senior Revenue Operations Manager

Responsibilities

• Serve as a trusted advisor to the Revenue and Executive leadership team, driving growth through actionable insights, process optimizations, and financial rigor.
• Cultivate impactful, cross-departmental partnerships with Marketing, Finance, Product, Enablement, and GTM teams to propel strategic initiatives and planning evolutions.
• Champion effective adoption of Gong, focusing on maintaining data integrity and uncovering novel applications for the platform.
• Transform Gong data into actionable strategic insights for GTM leadership, spearheading initiatives that demonstrate clear and measurable business impact.
• Craft persuasive presentations and thought leadership content to communicate insights internally and externally while driving systematic improvements that reduce manual work and scale impact.
• Apply a bias for action to quickly resolve process bottlenecks, while building scalable, repeatable solutions for the long term.
• Collaborate with Analytics and BI teams to design dashboards/scorecards that drive visibility into performance, productivity, and pipeline and customer health.

Qualifications

• Degree in Computer Science, Data Science, Business, Economics or related field or equivalent practical experience
• 5+ years of GTM Strategy & Operations experience, with a strong understanding of SaaS business models.
• Strong leadership skills: capable of articulating vision, aligning teams around common goals, and measuring performance against defined outcomes.
• Proven organizational and project management skills; able to execute multiple priorities with urgency.
• High degree of ownership — not just identifying opportunities, but turning insights into measurable results.
• Exceptional communication and stakeholder management skills; proven ability to engage effectively at executive and C-level. Adept at bridging the gap between technical and non-technical partners to distill complex concepts for leadership.
• Comfort navigating ambiguous environments, consistently delivering high-quality results.
• Proven success analyzing and optimizing territory models, planning & forecasting processes, and headcount/capacity plans.
• Ability to extract insights from GTM data and connect product usage to business outcomes.
• Demonstrated ability to leverage AI and emerging technologies to optimize revenue processes, accelerate sales cycles, and reduce the path to revenue.
• Experience with Gong and CRM systems and tools (e.g., Salesforce).
• Strong analytical skills and highly skilled in SQL with hands-on experience in Snowflake (or similar cloud DW) and query optimization.
• Experience with BI Tools (Tableau/Looker/Sisense) for data visualization and to translate complex data into actionable insights.

Perks & Benefits

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

Pay

The annual salary hiring range for this position is $138,000- $210,000 USD.

Schedule

Not specified.

Benefits

Not specified.

Skills

Not specified.

Requirements

Not specified.