Senior Revenue Operations Manager

About the role

The GTM Strategy & Planning team at Gong drives the company's revenue trajectory by leveraging the world's richest B2B GTM dataset to architect systems, insights, and frameworks that define our go-to-market direction. Serving as a trusted advisor to the Revenue and Executive leadership team, you will transform complex signals into actionable bets that shape our product focus, market expansion, and revenue health.

Responsibilities

• Serve as a trusted advisor to the Revenue and Executive leadership team, driving growth through actionable insights, process optimizations, and financial rigor.
• Cultivate impactful, cross-departmental partnerships with Marketing, Finance, Product, Enablement, and GTM teams to propel strategic initiatives and planning evolutions.
• Champion effective adoption of Gong, focusing on maintaining data integrity and uncovering novel applications for the platform.
• Transform Gong data into actionable strategic insights for GTM leadership, spearheading initiatives that demonstrate clear and measurable business impact.
• Craft persuasive presentations and thought leadership content to communicate insights internally and externally while driving systematic improvements that reduce manual work and scale impact.
• Apply a bias for action to quickly resolve process bottlenecks, while building scalable, repeatable solutions for the long term.
• Collaborate with Analytics and BI teams to design dashboards/scorecards that drive visibility into performance, productivity, and pipeline and customer health.

Qualifications

• Degree in Computer Science, Data Science, Business, Economics or related field or equivalent practical experience
• 5+ years of GTM Strategy & Operations experience, with a strong understanding of SaaS business models
• Strong leadership skills: capable of articulating vision, aligning teams around common goals, and measuring performance against defined outcomes
• Prioritization and organization: able to execute multiple priorities with urgency
• Exceptional communication and stakeholder management skills; proven ability to engage effectively at executive and C-level
• Adept at bridging the gap between technical and non-technical partners to distill complex concepts for leadership
• Comfort navigating ambiguous environments, consistently delivering high-quality results
• Experience with Gong and CRM systems and tools (e.g., Salesforce)
• Strong analytical skills and highly skilled in SQL with hands-on experience in Snowflake (or similar cloud DW) and query optimization
• Experience with BI Tools (Tableau/Looker/Sisense) for data visualization and to translate complex data into actionable insights

Preferred Qualifications / Bonus points if you have:

• Proficiency in Python scripting to facilitate data processing and workflow automation
• Expertise in dbt for end-to-end pipeline management, including modeling, transformation, testing, and documentation

Perks & Benefits

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Work from home stipend to help you succeed in a remote environment.

Annual Salary Hiring Range

$138,000- $210,000 USD

Contact Information

If this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.