Senior Revenue Operations Analyst, Data Quality

About the role

Navan is modernizing the infrastructure of business travel, expense, and spend management — and data is central to that mission. We are seeking a Senior GTM Data Quality Analyst to own the integrity and trustworthiness of our go-to-market data, enabling Sales, Marketing, and Revenue Operations to move faster and smarter.

Responsibilities

• Own all phases of GTM data quality projects from project planning through execution and completion
• Define and maintain data quality rules, standards, metrics, and processes, including ROI calculations
• Build Data Quality dashboards and other methods to measure and report on data quality
• Lead the integration and maintenance of 3rd party data sources into our CRM, ensuring proper mapping, deduplication, and usage across systems
• Work cross-functionally to identify and fix data quality issues using sustainable and best-practice tools and processes
• Maintain a backlog of data quality issues, priorities, and status
• Investigate root causes of recurring issues and implement long-term, scalable solutions
• Collaborate across multiple stakeholders and elevate critical issues and blockers to leadership when necessary
• Lead the central design and operationalization of GTM territories in partnership with Sales Strategy, ensuring scalable, data-driven segmentation across geographies, segments, and roles
• Maintain clear, centralized documentation of territory logic, segmentation rules, and account assignment workflows to ensure transparency and consistency
• Build tools and dashboards to monitor territory coverage, account distribution, and rep capacity, enabling leadership to make informed planning decisions

Requirements

• Bachelor’s Degree in Computer Science, Data Analytics, Information Systems, or equivalent
• 5+ years working in Strategy, Marketing Operations, or Data Quality roles
• 3+ years of experience managing 3rd party data vendors or providers
• Experience owning 3rd party data integrations into a CRM, including field mapping, deduplication logic, and system performance impact
• 5+ years of experience developing complex SQL, including multi-table joins and analytical functions
• 3+ years interfacing with Salesforce or similar CRM platforms
• 3+ years managing projects end-to-end, including task definition, work estimation, and status reporting
• Experience solving for data quality problems in Salesforce
• Demonstrated ability to work in fast-paced, often ambiguous environments with adaptability and focus

Preferred Qualifications

• Advanced in SQL and other analytics tools (Snowflake, BigQuery, etc.)
• Experience with territory data management
• Experience working for a B2B SaaS or high-growth software company
• Prior exposure to 3rd party data strategy across a globally diverse user base
• Familiarity with ticketing systems like JIRA or ServiceNow