Senior Revenue Cycle Operations Analyst

Accountabilities

• Oversee the full accounts receivable lifecycle, including claim follow-up, payer inquiries, denials management, corrected claims, and payment resolution.
• Manage customer accounts, payment applications, and reconciliation activities across billing and financial systems to ensure transactional accuracy.
• Identify and resolve billing discrepancies, posting risks, and cross-system variances while maintaining strong data integrity.
• Analyze reimbursement trends, payment behaviors, and payer performance to identify improvement opportunities and operational risks.
• Translate complex billing, reimbursement, and revenue cycle challenges into clear insights and recommendations for internal stakeholders.
• Partner with external organizations and internal teams to resolve financial issues, support onboarding activities, and maintain strong operational relationships.
• Lead billing setup and readiness activities for new partners, validating workflows, integrations, and claims submission processes.
• Develop and improve revenue cycle processes, documentation, and operational guidelines to increase scalability and efficiency.
• Monitor account balances, refunds, write-offs, and adjustments while ensuring compliance with payer policies.
• Support reporting activities, month-end processes, and leadership updates through accurate analysis and actionable recommendations.

Requirements

• 5+ years of experience in healthcare revenue cycle management, billing operations, accounts receivable, or related functions.
• Strong knowledge of healthcare payer processes, including commercial and government reimbursement policies, CPT/HCPCS/ICD-10 coding, claims workflows, and EOB reconciliation.
• Experience managing high-volume payment posting, cash application, account reconciliation, and billing issue resolution.
• Ability to analyze complex operational data, identify trends, and develop practical solutions without requiring extensive guidance.
• Strong understanding of B2B and patient billing processes, collections workflows, and revenue cycle best practices.
• Proficiency with Microsoft Office, Google Workspace, and revenue cycle or financial systems.
• Experience working with platforms such as NetSuite, billing systems, analytics tools, or similar operational technology platforms is preferred.
• Excellent communication skills with the ability to explain complex financial and billing topics to non-specialist audiences.
• Highly organized with strong attention to detail and the ability to prioritize multiple deadlines in a fast-moving environment.
• Experience in healthcare startups, technology-enabled healthcare organizations, or operational scaling initiatives is a plus.

Benefits

• Competitive annual compensation range of $80,000 - $95,000 USD.
• Remote work opportunity available for candidates based in the United States.
• Competitive benefits package aligned with leading technology organizations.
• Employer-sponsored healthcare, dental, and vision coverage, including family coverage support.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• 401(k) retirement savings plan.
• Opportunity for equity participation.
• Unlimited vacation policy with manager approval.
• Paid parental leave, including 16 weeks for delivering parents and 8 weeks for non-delivering parents.
• Flexible and collaborative remote-first work environment with a global team.
• Opportunity to contribute to innovative healthcare solutions and meaningful improvements in patient outcomes.