Jobs · Accounting · California

Senior Revenue Accounting Manager

Pilot · San Francisco, CA · 1 mo ago
HybridAccounting$163k–$196k/yrFull-time

About the role

We are seeking an experienced Senior Manager, Revenue Accounting to lead the company’s revenue accounting function for a rapidly growing Series C SaaS organization.

The role will be responsible for ensuring accurate, timely, scalable, and controlled revenue recognition in accordance with ASC 606, while developing best-in-class revenue processes, policies, controls, systems, and reporting.

Responsibilities

  • O2C
    • Partner with Sales, Deal Desk, Revenue Operations, Legal, Billing, AR, FP&A, IT and Accounting to ensure transactions are properly structured before contracts are executed.
    • Identify and eliminate revenue leakage, billing errors, manual processes, data gaps, and downstream accounting issues.
    • Establish clear ownership and controls at each stage of the O2C process.
    • Ensure commercial terms entered into upstream systems are complete, accurate, and capable of flowing correctly into billing and revenue recognition.
    • Partner with Revenue Operations, Sales and Legal to develop standardized processes for new business, renewals, amendments, expansions, downgrades, cancellations, credits, refunds, and contract modifications.
    • Develop O2C metrics and reporting to monitor transaction accuracy, billing timeliness, revenue leakage, contract modifications, and close issues.
  • SFDC Revenue Operations
    • Serve as the Accounting subject-matter expert for SFDC revenue-related processes and data.
    • Partner with Sales, RevOps, and IT to establish appropriate SFDC configuration and controls supporting the O2C process.
    • Establish controls between SFDC and Zuora.
    • Identify and resolve discrepancies between SFDC, Zuora, and the ERP.
    • Partner with RevOps to establish the appropriate approval workflows and validation rules.
    • Ensure bookings, ARR/ACV, billing and revenue data are appropriately defined and reconciled where applicable.
    • Establish controls to prevent unauthorized or incomplete deal modifications from flowing downstream.
    • Support SFDC/CPQ enhancements that improve deal accuracy, billing automation, revenue recognition, and auditability.
  • Zuora/Billing/Revenue Recognition
    • Serve as the Finance subject-matter expert for Zuora.
    • Own the accounting requirements and controls surrounding Zuora billing and revenue recognition.
    • Ensure products, rate plans, charges, billing rules, accounting codes, and revenue recognition rules are appropriately configured.
    • Review Zuora configuration for new products, pricing models, billing structures, amendments, renewals, and other changes.
    • Ensure billing transactions flow accurately from SFDC/CPQ into Zuora.
    • Reconcile Zuora billing and revenue activity to the general ledger.
    • Establish controls over subscription amendments, cancellations, credits, refunds, upgrades, downgrades, renewals, and usage-based transactions.
    • Identify and resolve billing-to-revenue and billing-to-GL discrepancies.
    • Partner with Tax, Billing, and AR regarding the interaction between revenue, billing, customer location, and indirect tax where applicable.
    • Coordinate with Tax regarding sales tax, exemptions, and other indirect tax matters affecting customer contracts and billing where applicable.
    • Develop automated reconciliations and exception reporting wherever possible.
  • Revenue Accounting & ASC 606
    • Own the monthly revenue close process, including revenue recognition, deferred revenue, contract assets/liabilities, and related balance sheet reconciliations.
    • Ensure revenue is recognized accurately and timely under ASC 606-Revenue from Contracts with Customers.
    • Review customer contracts, order forms, amendments, renewals, upgrades, downgrades, credits, concessions, and non-standard agreements.
    • Prepare and maintain the company’s revenue recognition policies and procedures.
    • Prepare technical accounting memos for complex revenue transactions.
    • Evaluate changes in accounting standards and their impact on revenue accounting.
    • Partner with Legal, Sales and Deal Desk to ensure appropriate accounting treatment before transactions are finalized.
  • Standalone Selling Price (SSP)
    • Own the company’s SSP methodology and analysis under ASC 606.
    • Perform periodic SSP updates using historical transactions, observable pricing, market data, and other appropriate methodologies.
    • Ensure SSP allocations are appropriately reflected in revenue recognition schedules.
    • Maintain audit-ready documentation supporting SSP conclusions and methodologies.
  • Month-End Close & Reporting
    • Own revenue-related month-end close activities.
    • Prepare and review revenue journal entries, deferred revenue roll-forward/activity, contract assets/liabilities activity, and account reconciliations.
    • Reconcile SFDC -> Zuora -> ERP activity and investigate discrepancies.
    • Prepare monthly revenue analytics and variance analysis.
    • Provide revenue reporting and analysis to the Controller, CFO and FP&A.
    • Ensure revenue reconciliations are complete, accurate, and properly supported before the close of the accounting period.
  • Systems & Process Improvement
    • Develop scalable SFDC -> Zuora -> ERP -> Revenue -> Cash architecture in partnership with RevOps and IT.
    • Identify opportunities to automate manual revenue and O2C processes.
    • Utilize FloQast/Blackline to strengthen close management, reconciliations, documentation, and accounting controls by ensuring the relevant tasks have been identified and are completed timely during the accounting close process.
    • Partner with RevOps and IT to improve system integrations, data quality, reporting, and automation.
    • Avoid discrepancies between billing, tax, and accounting systems.
    • Reduce spreadsheet dependency and manual journal entries.
    • Develop standardized workflows, controls, reconciliations, and exception reporting.
    • Participate in system implementations, upgrades, integrations, and process redesign initiatives.
  • Internal Controls & Audit
    • Develop and maintain effective revenue and O2C internal controls appropriate for a rapidly scaling Series C SaaS Company.
    • Maintain comprehensive audit documentation and accounting memos.
    • Cook with external auditors on annual audits.
    • Support SOX readiness and future SOX compliance initiatives.
    • Identify control deficiencies and implement remediation plans.

    Requirements

    • Bachelor’s degree in Accounting, Finance, or related field.
    • CPA strongly preferred.
    • 6+ total years of progressive revenue or technical accounting experience, including leadership of a SaaS or technology revenue function.
    • 3+ years of Big 4 public accounting/auditing experience preferred.

    Qualifications

    • Deep knowledge of ASC 606, revenue contract analysis, close management, internal controls, and audit requirements.
    • Demonstrated ability to lead through ambiguity, make sound judgment calls on complex transactions, and communicate clearly with senior stakeholders.
    • Hands-on operating skills, including the ability to improve processes while maintaining close and compliance discipline.
    • Experience developing automated revenue reconciliations and O2C exception reporting.
    • Hands-on experience with Zuora.
    • Experience optimizing Zuora strongly preferred.
    • Hands-on experience with SFDC preferred.
    • Experience with QuickBooks Online and/or NetSuite.
    • Experience with FloQast or Blackline.
    • Experience developing and maintaining SSP methodologies, revenue recognition policies and technical accounting memos.
    • Experience with Avalara or similar indirect tax technology.
    • Experience supporting SOX readiness or SOX compliance strongly preferred.
    • Strong Excel/Google Sheets skills.
    • Strong analytical, organizational, communication, and problem-solving skills.

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