Senior Revenue Accounting Manager
Pilot · San Francisco, CA · 1 mo ago
HybridAccounting$163k–$196k/yrFull-time
About the role
We are seeking an experienced Senior Manager, Revenue Accounting to lead the company’s revenue accounting function for a rapidly growing Series C SaaS organization.
The role will be responsible for ensuring accurate, timely, scalable, and controlled revenue recognition in accordance with ASC 606, while developing best-in-class revenue processes, policies, controls, systems, and reporting.
Responsibilities
- O2C
- Partner with Sales, Deal Desk, Revenue Operations, Legal, Billing, AR, FP&A, IT and Accounting to ensure transactions are properly structured before contracts are executed.
- Identify and eliminate revenue leakage, billing errors, manual processes, data gaps, and downstream accounting issues.
- Establish clear ownership and controls at each stage of the O2C process.
- Ensure commercial terms entered into upstream systems are complete, accurate, and capable of flowing correctly into billing and revenue recognition.
- Partner with Revenue Operations, Sales and Legal to develop standardized processes for new business, renewals, amendments, expansions, downgrades, cancellations, credits, refunds, and contract modifications.
- Develop O2C metrics and reporting to monitor transaction accuracy, billing timeliness, revenue leakage, contract modifications, and close issues.
- SFDC Revenue Operations
- Serve as the Accounting subject-matter expert for SFDC revenue-related processes and data.
- Partner with Sales, RevOps, and IT to establish appropriate SFDC configuration and controls supporting the O2C process.
- Establish controls between SFDC and Zuora.
- Identify and resolve discrepancies between SFDC, Zuora, and the ERP.
- Partner with RevOps to establish the appropriate approval workflows and validation rules.
- Ensure bookings, ARR/ACV, billing and revenue data are appropriately defined and reconciled where applicable.
- Establish controls to prevent unauthorized or incomplete deal modifications from flowing downstream.
- Support SFDC/CPQ enhancements that improve deal accuracy, billing automation, revenue recognition, and auditability.
- Zuora/Billing/Revenue Recognition
- Serve as the Finance subject-matter expert for Zuora.
- Own the accounting requirements and controls surrounding Zuora billing and revenue recognition.
- Ensure products, rate plans, charges, billing rules, accounting codes, and revenue recognition rules are appropriately configured.
- Review Zuora configuration for new products, pricing models, billing structures, amendments, renewals, and other changes.
- Ensure billing transactions flow accurately from SFDC/CPQ into Zuora.
- Reconcile Zuora billing and revenue activity to the general ledger.
- Establish controls over subscription amendments, cancellations, credits, refunds, upgrades, downgrades, renewals, and usage-based transactions.
- Identify and resolve billing-to-revenue and billing-to-GL discrepancies.
- Partner with Tax, Billing, and AR regarding the interaction between revenue, billing, customer location, and indirect tax where applicable.
- Coordinate with Tax regarding sales tax, exemptions, and other indirect tax matters affecting customer contracts and billing where applicable.
- Develop automated reconciliations and exception reporting wherever possible.
- Revenue Accounting & ASC 606
- Own the monthly revenue close process, including revenue recognition, deferred revenue, contract assets/liabilities, and related balance sheet reconciliations.
- Ensure revenue is recognized accurately and timely under ASC 606-Revenue from Contracts with Customers.
- Review customer contracts, order forms, amendments, renewals, upgrades, downgrades, credits, concessions, and non-standard agreements.
- Prepare and maintain the company’s revenue recognition policies and procedures.
- Prepare technical accounting memos for complex revenue transactions.
- Evaluate changes in accounting standards and their impact on revenue accounting.
- Partner with Legal, Sales and Deal Desk to ensure appropriate accounting treatment before transactions are finalized.
- Standalone Selling Price (SSP)
- Own the company’s SSP methodology and analysis under ASC 606.
- Perform periodic SSP updates using historical transactions, observable pricing, market data, and other appropriate methodologies.
- Ensure SSP allocations are appropriately reflected in revenue recognition schedules.
- Maintain audit-ready documentation supporting SSP conclusions and methodologies.
- Month-End Close & Reporting
- Own revenue-related month-end close activities.
- Prepare and review revenue journal entries, deferred revenue roll-forward/activity, contract assets/liabilities activity, and account reconciliations.
- Reconcile SFDC -> Zuora -> ERP activity and investigate discrepancies.
- Prepare monthly revenue analytics and variance analysis.
- Provide revenue reporting and analysis to the Controller, CFO and FP&A.
- Ensure revenue reconciliations are complete, accurate, and properly supported before the close of the accounting period.
- Systems & Process Improvement
- Develop scalable SFDC -> Zuora -> ERP -> Revenue -> Cash architecture in partnership with RevOps and IT.
- Identify opportunities to automate manual revenue and O2C processes.
- Utilize FloQast/Blackline to strengthen close management, reconciliations, documentation, and accounting controls by ensuring the relevant tasks have been identified and are completed timely during the accounting close process.
- Partner with RevOps and IT to improve system integrations, data quality, reporting, and automation.
- Avoid discrepancies between billing, tax, and accounting systems.
- Reduce spreadsheet dependency and manual journal entries.
- Develop standardized workflows, controls, reconciliations, and exception reporting.
- Participate in system implementations, upgrades, integrations, and process redesign initiatives.
- Internal Controls & Audit
- Develop and maintain effective revenue and O2C internal controls appropriate for a rapidly scaling Series C SaaS Company.
- Maintain comprehensive audit documentation and accounting memos.
- Cook with external auditors on annual audits.
- Support SOX readiness and future SOX compliance initiatives.
- Identify control deficiencies and implement remediation plans.
- Bachelor’s degree in Accounting, Finance, or related field.
- CPA strongly preferred.
- 6+ total years of progressive revenue or technical accounting experience, including leadership of a SaaS or technology revenue function.
- 3+ years of Big 4 public accounting/auditing experience preferred.
- Deep knowledge of ASC 606, revenue contract analysis, close management, internal controls, and audit requirements.
- Demonstrated ability to lead through ambiguity, make sound judgment calls on complex transactions, and communicate clearly with senior stakeholders.
- Hands-on operating skills, including the ability to improve processes while maintaining close and compliance discipline.
- Experience developing automated revenue reconciliations and O2C exception reporting.
- Hands-on experience with Zuora.
- Experience optimizing Zuora strongly preferred.
- Hands-on experience with SFDC preferred.
- Experience with QuickBooks Online and/or NetSuite.
- Experience with FloQast or Blackline.
- Experience developing and maintaining SSP methodologies, revenue recognition policies and technical accounting memos.
- Experience with Avalara or similar indirect tax technology.
- Experience supporting SOX readiness or SOX compliance strongly preferred.
- Strong Excel/Google Sheets skills.
- Strong analytical, organizational, communication, and problem-solving skills.