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Jobs · Business Development · Maryland

Senior Retail Sales Associate - Key Holder

Bob's Discount Furniture · Columbia, MD · 1 wk ago
Business Development$50k–$75k/yrFull-time

About the role

As a Senior Retail Sales Associate at Bob’s Discount Furniture, you’ll bring energy, service, and leadership to our showroom floor. You’ll guide customers through a personalized shopping journey that reflects The Bob’s Way—honesty, integrity, and a customer-first mindset—while leveraging tools and product knowledge to meet their home furnishing needs. In this service-forward role, you’ll also support team development, safety protocols, and daily store operations.

Responsibilities

  • Guide customers through a personalized shopping journey
  • Leverage tools and product knowledge to meet customer home furnishing needs
  • Support team development and safety protocols
  • Contribute to daily store operations

Requirements

  • At least 18 years old to be considered for employment with Bob’s
  • Ability to lift and move up to 25 lbs. regularly and 50 lbs. with or without assistance
  • Ability to stand, walk, bend, and reach for extended periods
  • Must be mobile throughout the showroom and able to perform in-store tasks as needed

Qualifications

  • Ability to engage and serve customers in a fast-paced, sales-driven environment
  • Track record of achieving personal or team goals

Skills

  • Customer service excellence
  • Relationship building and rapport
  • Sales engagement and upselling techniques
  • Analytical thinking and problem-solving
  • Team collaboration and contribution
  • Self-leadership and personal accountability
  • Effective communication and active listening
  • Manage concerns in a service-focused manner

Benefits

  • Competitive Medical, Dental, and Vision Insurance
  • Paid Vacation, Personal Days, Sick Days, Holidays, and your Birthday
  • 401(k) Profit Sharing Plan with a generous company match
  • Employer-paid Life Insurance and Voluntary coverage options
  • Pet Insurance and Legal/Financial Planning resources
  • Tuition Reimbursement and scholarships for team members and dependents
  • On-demand learning and professional development
  • Employee Discount on Day 1 and additional merchant discounts

Pay

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: Pay: $16 hourly advance vs. commission, with uncapped earning potential and estimated annual earnings between $50,000–$75,000

Schedule

This position is based in-store and requires flexible availability to work a retail schedule.

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