Senior Restaurant Manager

Hiring immediately for a full-time salaried lead front-of-house management role.

Responsibilities

• Supervises and facilitates training of all Hospitality Team Members
• Articulates clearly to Team Members, other members of Management, and Guests
• Develops schedules for all Hospitality Team members
• Holds pre-shift meetings to provide daily focus and continuous direction for staff
• Holds front of house staff accountable for dress code standards
• Follows and executes all state safety and sanitation guidelines
• Supports the execution of inventory
• Manages controllable expenses for their area of responsibility
• Ensures all side work is appropriately assigned and completed
• Manages check-outs for all Hospitality staff
• Ensures a clean and safe environment for all Team Members and Guests
• Handles Guest Service issues professionally and with compassion
• Lives the Message in all aspects of the position and inspires others to do the same
• Stands and walks for periods of eight to ten hours in length each shift
• Reaches, bends, balances, and transports various objects weighing up to 30 lbs repeatedly during a shift; occasionally lifts up to 50 lbs
• Operates kitchen equipment including a wok, mixer, slicer, buffalo chopper, and uses knives appropriately

Requirements

• 3+ years of experience in restaurant management
• Valid driver’s license to perform occasional duties such as providing shift coverage, meeting liquor license requirements (depending on the state), delivering large catering orders (which may include operating a rental truck), making supply runs, local restaurant marketing, attending offsite training and business meetings, and traveling between restaurant locations to support operations
• Experience working in a hands-on, fast paced, high volume environment
• Experience mentoring and training hourly team members
• Strong communication skills with the ability to resolve conflict and provide direction to teams

Preferences

• Experience in a casual restaurant or upscale dining
• Experience working in a corporate restaurant chain with established processes, systems, and accustomed to corporate structure and protocols
• Involvement/understanding of managing inventory, cost of goods, and overall control of financials

Benefits

• Comprehensive benefits: medical, dental, vision, 401(K), and paid time off
• Competitive pay and performance incentives: monthly and annual bonuses based on performance
• Professional development: paid management training program to enhance skills and advance career (promote from within)
• Referral program: earn a $250 referral bonus for Team Member positions and $500 for restaurant management positions (for locations other than home location)
• Exclusive employee discounts
• Most locations closed on Thanksgiving and Christmas
• Financial assistance through the Lucky Cat Fund during hardships for qualifying team members

Pay

$65,000.00 - $85,000.00 / year (based on experience)