Senior Restaurant Manager

We are committed to our CRAFT: Connection, Respect, Advancement, Fun, and Trust.

About the role

BJ’s Restaurants is looking for talented, passion-driven managers to join our Management Teams. As a Restaurant Manager, you will manage all functions of the restaurant during opening, mid, or closing shifts, including hiring, supervising, and training team members while ensuring a Gold Standard guest experience. All management positions at BJ’s Restaurants are classified as exempt, requiring over 50% of your time spent on managerial duties with regular use of independent judgment and discretion.

Responsibilities

• Perform opening, mid-day, or closing duties and conduct daily briefings on matters of importance to the team.
• Manage all necessary repair and maintenance issues.
• Oversee the Restaurant Risk Review audit process and implement necessary changes.
• Manage local restaurant marketing, sales building, and community involvement.
• Facilitate and participate in the Continued Education Program.
• Exercise discretion and independent judgment in operational decisions.
• Ensure 100% compliance with all Company policies and laws.
• Make recommendations concerning development, promotion, and disciplinary action affecting team members.
• Make hiring and termination recommendations to the General Manager.
• Cooperate with the Team Member Relations Department in investigating inquiries relating to the restaurant.
• Monitor food and beverage quality and execution, ensuring safety and sanitation.
• Conduct Quarterly Food Reviews and manage food and beverage orders and inventories.
• Monitor and validate daily prep production.
• Coach, mentor, and discipline hourly team members, fostering team member recognition.
• Train, coach, and develop team members to provide Gold Standard service to guests.
• Manage guest relations and guest recovery.

Requirements

• A minimum of two years of full-service, high-volume, casual dining restaurant management experience.
• High personal integrity, professionalism, and maturity.
• Ability to work in a fast-paced environment.
• Solid relationship management and performance management skills.
• Ability to motivate and direct team members and work effectively in a management team.
• Exceptional interpersonal skills, with a focus on listening and questioning.
• Strong writing and documentation skills.
• Ability to absorb and retain information quickly.
• Keen attention to detail and proven problem-solving abilities.
• Exceptional guest service orientation.
• Ability to stand and walk around a restaurant to supervise operations for 8-10 hours.
• Ability to lift 50 pounds and bend, stoop, or raise arms above head on occasion.

Benefits

• Lucrative compensation package with a pay range of $62,000 - $75,000 per year plus quarterly bonus potential.
• Comprehensive benefits including Medical, Dental, Vision, and Life Insurance, and a 401K plan.
• Paid vacation time.
• Career advancement and leadership conferences and development programs.
• Culture that celebrates diversity, equity, and inclusion with WeCAN & IDEA groups.
• Community involvement and philanthropy opportunities.
• Daily Pay: On-demand access to earned pay.
• Fun work environment and relocation opportunities throughout the country.