Senior Residential AV Technician Level 3

About the Role

Works both independently and with other team members to install equipment, program systems, and lead Residential AV projects. This position has authority-level knowledge of Residential AV systems, equipment, and commissioning projects. May be responsible for leading, training, and mentoring less experienced Technicians.

Responsibilities

• Provides Project Manager with daily project status updates
• Maintains Project documentation on a daily basis
• Site walkthroughs with Project Management, Sales, and Clients
• Completes quality control checks using Job Form
• Employs project management principles to successfully execute AV projects on-time and within budget
• Exhibits professionalism and provides excellent customer service
• Acts as a resource for Residential AV technical knowledge
• Completes complex, multi-room AV installs, setups, and calibration
• Control system and theater room installations
• Satellite/Cable systems setup
• Advanced troubleshooting of simple and complex systems
• Advanced networking/data system installs, set up, and deployment
• Program automation, lighting, shading, surveillance, and security systems
• Design, populate, and wire full-sized equipment racks
• Coaches, leads, trains, and mentors less experienced Technicians
• Complete required training and certifications; maintain certification levels for all position requirements
• Adheres and maintains quality standards

Requirements

• Minimum 5 years AV field experience demonstrating proficiency in all of the previously posted job responsibilities for this position
• High school diploma or GED
• PCNA Certification (or comparable)
• Control4 Automation Programmer Certification
• Lutron RA3 Certification preferred but not required
• RTI programming proficiency preferred but not required
• URC programming proficiency preferred but not required
• Savant programming proficiency preferred but not required
• Excellent verbal and written communication skills
• Ability to read and comprehend system drawings, floor plans, job scopes, and instructions
• Ability to meet deadlines
• Detail-oriented and organized; multi-tasker
• Self-motivated, task-driven, and able to apply “best practices” theory
• Strong problem-solving skills; creates in-the-field solutions
• Ability to work overtime as needed
• Ability to travel overnight for training and installations as needed
• Maintains valid driver’s license and satisfactory driving record
• Clean background check
• Proficiency using hand and power tools
• Ability to lift and carry up to 50 lbs
• Ability to work on ladders, lifts, and at high elevations

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Dental insurance
• Parental leave

Pay

Hourly salary range: $30–$35 per hour.

Schedule

Full-time position located in Charlotte, NC.

About the Company

HTS is a rapidly growing business with a beautiful retail showroom space in the greater Charlotte area. We have been in the residential and commercial custom integration industry since 2001 and have a proven track record of treating our clients and employees with the highest level of respect and professionalism. As a result, nearly all our business comes from referrals from existing clients. We specialize in high-end, custom applications that take the WOW factor to an 11. We work with the most cutting-edge technology in the industry, creating solutions that blow our clients away. HTS recently expanded and now offers fully licensed electrical work, residential and commercial.