Senior Research Operations Associate

About the role

The Senior Research Operations Associate manages and leads day-to-day research operations to ensure that current and long-term business goals are met. They will manage a sponsored programs portfolio of approximately 3 grants for the Chair of the Department of Family and Community Medicine and provide guidance to the Research Operations Associates.

Responsibilities

• Manage a portfolio of programs for the Department of Family and Community Medicine
• Serve as a liaison and facilitate initiatives contracts and implementation with partner site executive leadership
• Stay abreast of sponsor (NIH, HRSA, CPRIT) communications and deadlines including continuations and reporting
• Create, analyze, and monitor research project timelines
• Develop, implement and monitor research protocols procedures and processes including Internal Review Board (IRB), consent, and compensation forms protocols
• Develop program material as needed including abstracts, publications, presentations, and marketing materials
• Maintain exceptional customer relationships with clients and community stakeholders and providers that we work with
• Implement and oversee the development of ongoing performance metrics
• Coordinate and oversee Quality Improvement Plan development, review, revision, and implementation
• Coordinate the process of monitoring, measuring, and assessment of patient care as relates to the research proposal and support of systems to achieve high quality, safe, cost effective services
• Draft grant reports as required by the granting agency

Requirements

• Bachelor's degree in a related field
• Four years of relevant experience
• Department Specific Criteria: Must have experience implementing programs and projects and strong written communication skills; Must have track record of maintaining exceptional customer relationships with clients and community stakeholders and providers that we work with; Must be able to effectively navigate external and internal systems and follow-up on progress; Must have the ability to multitask and have strong time management skills

Qualifications

• Master's in Healthcare Administration, Public Health, Business Administration or related degree
• Program/project management, grants, experience with EMR's, red-cap or other data management systems

Skills

• Strong written communication skills
• Exceptional customer relationship management
• Ability to navigate and follow-up on external and internal systems
• Time management and multitasking skills

Benefits

N/A

Pay

$70,618 - $83,080

Schedule

Monday – Friday, 8 a.m. – 5 p.m.