Senior Research Associate- Implementation and Technical Assistance

Job Responsibilities

• Creating content for and facilitating virtual events, including webinars and office hours
• Developing and delivering customized technical assistance resources and support
• Drafting memos, reports, tipsheets, tools, and other resources or deliverables
• Supporting Help Desk operations
• Developing and executing processes for tracking payment model operations using Excel or Smartsheet and regularly reporting on model status
• Establishing protocols, standard operating procedures, specifications, and other process and quality assurance documentation
• Working in multidisciplinary teams and serving as a mentor to staff
• Managing a team by making assignments, monitoring timelines, identifying next steps, and conducting quality assurance
• Interacting closely with clients and being responsive to client needs
• Coinciding with subcontractors and other contractors, as needed
• Working on multiple projects and tasks simultaneously
• Presenting research findings to a variety of audiences
• Designing and leading research projects or tasks using qualitative and/or quantitative methods
• Writing technical proposals for government clients and working on business development activities

Basic Qualifications

• A master’s degree in social sciences, public health, public policy, or a related field with at least 6 years of relevant experience in technical assistance, process-oriented implementation, and qualitative or quantitative data collection and analysis; or a Ph.D. in social sciences, public health, public policy or a related field with 2 or more years of relevant experience in technical assistance, process-oriented implementation, and qualitative or quantitative data collection and analysis
• Experience with Medicare or Medicaid policy, such as value-based care, payment reform, or care delivery improvement
• Experience working on Federal government contracts for CMS
• Experience designing, leading, and implementing technical assistance, participant outreach, and Help Desk operations
• Experience with payment model implementation and operations to support federal government health programs

Preferred Qualifications

• Experience working on CMMI models
• Experience leading contracts funded by the Federal government
• Demonstrated communication skills and ability to translate complex technical information into plain language for various audiences
• Demonstrated ability mentoring more junior staff and working collaboratively with more senior staff
• Excellent attention to detail and quality assurance

Requirements

• Westat offers a well-rounded and comprehensive benefits program focused on wellness and work/life balance.
• Subject to plan requirements, employees may participate in: Employee Stock Ownership Plan 401(k) Retirement Plan Paid Parental Leave Vacation Leave (15 days per year) Sick Leave (9 days per year) Holiday Leave (7 Government Holidays and 2 Floating Holidays)
• Professional Development Health Advocate Employee Assistance Program Travel Accident Insurance Medical Insurance Dental Insurance Vision Insurance Short Term Disability Insurance Long Term Disability Insurance Life and AD&D Insurance Critical Illness Insurance Supplemental Life Insurance Flexible Spending Account Health Savings Account

Pay Range

The anticipated salary range for this position is $96,000 - $115,000 and will commensurate with experience.