Senior Representative - Inside Sales
About the Role
As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, ensuring customer satisfaction and adding value to the customer's buying experience. You will own a book of larger, more complex accounts and are proficient in all aspects of the inside sales process with a focus on proactive selling techniques to add business or expand your current book of accounts. You will also collaborate with outside sales to ensure goals are being met.
Responsibilities
- Meets and exceeds performance measurements based on volume budgets, profitability, penetration, and efficiency objectives.
- Markets products and offers value-added services.
- Develops strong business relationships in growing existing accounts and prospects for opportunities within the account base.
- Owns, qualifies, and develops opportunities passed from marketing, outside sales, and national accounts.
- Keeps abreast of new products and acquires and shares competitive knowledge.
- Reports industry trends, competitive pricing, and customer feedback to management.
- May function as the lead for other Inside Sales Representatives (ISRs) with respect to processes, systems, and customers.
Requirements
- High school diploma or equivalent required; Bachelor’s degree preferred.
- Requires in-depth knowledge and experience in Sales and Sales Administration (4-5 years).
- Strong computer skills, including Microsoft Office.
- Demonstrated high level of sustained competency as a professional contributor.
- Ability to perform multiple tasks simultaneously.
- Ability to work in a team environment and mentor/coach team members.
- Strong written and verbal communications skills.
- Ability to prospect and market concepts to existing and potential new accounts.
- Ability to take action in solving problems while exhibiting judgment and a realistic understanding of issues.
- Ability to solve difficult and sometimes moderately complex problems; takes a new perspective using existing solutions and identifies key barriers/core problems.
- Works independently with minimal supervision.
- Preferred sales experience in electrical or distribution environment.
- Ability to travel 0% - 25%.
Pay
This role offers a base hourly rate of $28.26 - $36.73. The final offer amount may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. This position includes the opportunity to earn commission in addition to base salary, with earnings tied to individual sales performance. For eligible positions, compensation may also include participation in a bonus or sales incentive plan.
Benefits
Wesco offers a benefits program for eligible employees, which may include:
- Paid time off.
- Medical, dental, and vision coverage.
- Retirement savings plans.
About the Team
At Wesco, we build, connect, power, and protect the world. As a leading provider of business-to-business distribution, logistics services, and supply chain solutions, we create a dependable world. Our greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace unique perspectives. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.