Senior Renewals Specialist (Remote)

About Our Client

The organization operates in the technology sales and renewals sector, focusing on streamlining and enhancing renewals processes across multiple vendor platforms such as Cisco Systems, Juniper Networks, and Palo Alto Networks. It addresses challenges around managing complex renewal workflows and improving sales forecasting to support business growth. The company maintains a culture emphasizing inclusion, employee development, and transparent communication.

About the Opportunity

The Senior Renewals Specialist role is critical to managing and executing renewal contracts within the organization's growing renewals business. This position is responsible for developing data-driven renewal forecasts and managing renewal opportunities to support sales effectiveness. The role contributes by improving renewal processes and partner relationships, thereby driving revenue continuity and maximizing manufacturer incentives.

Responsibilities

• Manage a portfolio of renewal contracts across multiple technology vendors.
• Develop and maintain accurate pipeline reports and renewal forecasts.
• Build and maintain strong relationships with manufacturer and partner renewal contacts.
• Coordinate with sales and channel operations to generate renewal quotes well in advance of contract expirations.
• Engage with customers to facilitate renewal transactions and consolidate renewals.
• Maximize eligibility and attainment of manufacturer renewal incentives such as rebates and SPIFs.
• Inform internal teams about relevant renewal and refresh opportunities.
• Provide client support via phone and email for quotes and other inquiries.
• Complete required security awareness training and comply with organizational policies.

Requirements

• Strong communication and collaboration skills.
• High accountability and ability to manage ambiguity independently.
• Comfortable engaging directly with customers.
• Preferred general sales and business acumen.
• Advanced Excel skills including pivot tables and formulas preferred.
• Experience with manufacturer programs and renewal processes preferred.

Pay

The salary range for this position in New York City is up to $85,000 to $90,000 base salary, plus bonus and/or commission. Compensation may vary by geography.

Benefits

• Unlimited Paid Time Off (PTO)
• Paid Parental Leave
• Company-funded 401(k) contributions
• 100% employer-covered individual and family health insurance plans