Senior Reliability Technical Program Manager

About the role

Amazon is seeking a Senior Reliability Technical Program Manager to drive infrastructure reliability and quality for large-scale retail systems.

Responsibilities

• Define reliability metrics
• Lead cross-functional programs
• Partner with engineering, infrastructure, and operations teams to design resilient, highly available services
• Run incident reviews and implement long-term fixes
• Standardize processes for testing, capacity, and change management
• Influence senior leaders and shape global-scale solutions

Qualifications

• Experience driving infrastructure reliability and quality for large-scale retail systems
• Ability to work in a customer-obsessed, data-driven culture